By Samson on Sunday, 01 November 2015
Posted in Technical Issues
Replies 3
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Hello,

I created a new ES-group. When I tried to upload or change the group-avatar, error 404 was shown. Error message says, that group-ID was wrong. Reloading shows, that group-avatar was changed correctly.

I tried very often, because sometimes this problem did not appear. No I found out, it depends on the used browser. This effect happens only in Windows Edge, but does not happen for example in FireFox. Perhaps, this problem can be solved. Perhaps it is a problem of edge. I just want to let you know.

Best regards
Samson
Hey Samson,

I am really sorry for the delay of this reply as it is a weekend for us here. I don't have a Windows machine with me currently I will assign this thread to one of our support technicians which runs on Windows 10 and we'll check this for you.

Also, is it possible for you to provide us with the back end and FTP access to your site so that they can check on this issue?
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Sunday, 01 November 2015 23:14
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Hello,

delay is no problem. It is an issue, that will not affect many people, I think. I just retried: Edge makes something strange, other browser make no problem for me.

I filled in the user- and ftp-data in first post.

Kind regards
Samson
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Monday, 02 November 2015 00:01
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Hi Samson,

Sorry for the delay of this reply. We are able to replicate this issue with Edge browser and we will continue to investigate on the issue.

Thanks for kind understanding.
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Monday, 02 November 2015 12:48
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