Got some issues when sending post using WLW or by Email
By greg on Wednesday, 23 September 2015
Posted in Technical Issues
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When I send a post by WLW I get an error on WLW as you can see on printscreen. The post it's well send but there is this error and it's not autopost to social network like Facebok and Tweeter.

When I edit and save the change I got this error message ;
Error validating access token: Session has expired on Thursday, 03-Apr-14 00:57:05 PDT. The current time is Tuesday, 22-Sep-15 08:50:10 PDT.

Another thing, the first picture of the post dispear from the content and go as main picture.Is it normal?
Is it possible to keep it on both main an inside the content?

Thanks in advance for your help
Regards
hey greg,

Error validating access token: Session has expired on Thursday, 03-Apr-14 00:57:05 PDT. The current time is Tuesday, 22-Sep-15 08:50:10 PDT.

The reason that you are hitting this error is because you have either changed your password on Facebook or the token has expired. Proceed to the auto posting section at the back end of your site, and revoke the access for Facebook. Then, click on the sign in with Facebook button again and see how it goes.

If still the same, is it possible provide us with yourFacebook access so we can help you check on this issues?

Another thing, the first picture of the post dispear from the content and go as main picture.Is it normal?
Is it possible to keep it on both main an inside the content?

Yes, that was normal if you enable this option Use First Image As Blog Imagefrom backend > Easyblog > settings > remote posting .
Arlex Wong
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Wednesday, 23 September 2015 01:32
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Hi,

I deleted the access then authorize again the facebook access.
I also try to renew the token but it's not working date stay same.

But that will not explain why any of auomatic publishing in not working, it's not only FB, but also Twitter and Linked In

And I haven't change my password, so I don't understand.
greg
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Wednesday, 23 September 2015 15:53
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Hey greg,

The reason why the system didn't process autopost to your Twitter and Linkedin account is because when the system autopost to Facebook, it failed, so it will make the entire process failed.

Can you provide us with your Facebook account access so we can help you check on this quickly?
Arlex Wong
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Wednesday, 23 September 2015 18:36
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here are the details for FB account
greg
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Friday, 25 September 2015 18:36
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Hey Greg,

it seems like you missed provide us with your Facebook user email address.
Arlex Wong
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Friday, 25 September 2015 20:02
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sorry here it is
greg
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Friday, 25 September 2015 20:35
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Hey Greg,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tried to login in your Facebook account, but it seems like you already changed the password about month ago, you can take a look of my screenshot below.
Arlex Wong
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Saturday, 26 September 2015 10:44
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Yes, here is the new one
greg
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Saturday, 26 September 2015 20:01
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hey Greg,

I am really sorry that delay of this reply,

I already help you re-authenticated Facebook account in your Easyblog autoposting configuration page, it work well now, can you double check with your Twitter and Linkedin account is it see this test post "this is test post please ignore" ?

By the way, I already help you removed that test post in your Facebook page.

Can you give it a try now?
Arlex Wong
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Monday, 28 September 2015 12:05
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