By Vsotour on Wednesday, 09 November 2016
Posted in General
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Hi,

I found some error when click forgot password. I'm not sure this issue come from ES or Cloudflare or other. Please help me to check this. How ever my team contact to Cloudflare and wait for answer.
After I got error I go to home page and click forgot password again, social page show as attached.
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Wednesday, 09 November 2016 22:06
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Hi there,

It seems that i can replicate this on my local and your site. I have tested on both TH-language http://prntscr.com/d5cn8t and EN-language http://prntscr.com/d5cn3y. Maybe i have replicated it wrongly. Can you provide us with some steps or guidance on how to replicate those issues? Please advice.
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Thursday, 10 November 2016 10:43
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Hi there,

Sorry for short explain, after click 'Forgot password', enter e-mail and click 'send password'. I will got error page.
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Thursday, 10 November 2016 15:11
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Hi there,

It seems that we can replicate this issues on your local. Maybe you should wait for cloudflare first regarding this issue as somehow got other people faced the same issues you faced here.

For references.
https://support.cloudflare.com/hc/en-us/articles/200171926-Error-524-A-timeout-occurred

Please keep us updated
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Thursday, 10 November 2016 16:21
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Hi,

Now this issue has been solved by Cloudflare support.
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Monday, 14 November 2016 11:32
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Monday, 14 November 2016 11:42
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