Hey Jason Conn,

I've checked your site and found the error on loading google Fonts, the reason showing in the attached screenshot.
To fix this issue in your custom CSS try to use the below-mentioned link to load google fonts.

@import url(https://fonts.googleapis.com/css?family=Poppins);

After applying the changes, please take a look at this issue again and update us if the still issue persists.

Thank you for understanding!