going to profile white screens
By LaVon Hartman on Saturday, 15 August 2015
Posted in Technical Issues
Likes 0
Views 897
Votes 0
Hello,

from the public side of the site when logged in, clicking on the komento avatar to go to the profile generates the infamous white screen of death. There are no errors in the error log.
Hey Lavon,

I am sorry that delay of this reply,

It should work fine now, after replace this attached file below in JoomlaFolder\components\com_komento\classes\profileVendors.php
Arlex Wong
·
Tuesday, 25 August 2015 11:01
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey LaVon,

I am really sorry for the delay of this reply as we are currently having a Joomla conference here in Malaysia and most of the team are involved in the preparation.

Can you try download my attached file and replace in JoomlaFolder\components\com_komento\classes\profileVendors.php and see how it goes?
Arlex Wong
·
Saturday, 15 August 2015 17:03
·
0 Likes
·
0 Votes
·
0 Comments
·
Still whitescreens, but now have the following in the error log:
[Mon Aug 24 17:49:02.869196 2015] [:error] [pid 19165] [client 50.180.73.25:58738] PHP Fatal error: Class 'EasyBlogHelper' not found in /var/www/vhosts/virtualconnections.com/html/components/com_komento/classes/profileVendors.php on line 295, referer: http://virtualconnections.com/index.php/our-story
LaVon Hartman
·
Tuesday, 25 August 2015 01:52
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks, that seems to work.
LaVon Hartman
·
Tuesday, 25 August 2015 22:15
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome Lavon. Glad that your issue has been resolved now.
Ezrul Fazwan
·
Wednesday, 26 August 2015 00:14
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post