Garbled Multi-Dropdown List (Backend Admin)
By John Wooten on Saturday, 10 December 2016
Posted in Technical Issues
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has anyone run into an issue like the attached screencap on the Backend/Admin in ES creating MultiDropdown List fields und Profile Type? After a certain number of items input as field selection options i get an overlay from somewhere that makes the field list area i'm building inaccessible (can't access the field inputs, can drag/drop them to new locations). It happens on any and all multi-dropdown lists I try to create, after reaching the 10th item input - not sure how to describe this in words really so, screencap it is!

* i can provide some backend access if it truly becomes necessary
Hello John,

I can't seem to replicate this internally. If there is a way to reproduce this on your site, is it possible for you to please provide us with the back end access and also provide us the steps to reproduce this?
Mark
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Sunday, 11 December 2016 14:23
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ok, will have to decouple backend security setup for that but can then grant u backend access.

* for steps to reproduce, does this forum support animated gifs?

basically the steps to reproduce are:

  • create/add a multi-dropdown list (as a customized profile field)
  • begin adding items to poplulate the dropdown
  • on or about the 10th item added, we run into those "Maximum Values" "Add Button Text" "Placeholder" appearing over top


the only way to then access the underlying list items we are trying to add is to enter a field entry for a list item above where they start appearing and "tab" through to get into the new fields in the underlying new list items (and you can't even see what is being typed/entered and even if correct, they can't be dragged-n-dropped for proper ordering (alphabetically) within the attempted list)
John Wooten
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Sunday, 11 December 2016 18:27
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Perhaps it's related to this? https://stackideas.com/forums/layout-problem-in-custom-fields-multi-dropdown-list
Might be a separate issue though.
Josh Lewis
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Monday, 12 December 2016 08:16
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Admittedly I missed your referenced link Josh (nice dig!), but including the #3801 extra line doesn't resolve for me - that does indeed mimic/mirror my issue seemingly spot-on though
John Wooten
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Monday, 12 December 2016 15:57
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Hi there,

It seems that this issues comes from our end. We have fixed this issues internally and included in our next release version. Maybe you can go to this path ...media/com_easysocial/styles/forms-custom.less and un-comment "overflow-y: scroll;" at line 493 as shown below


// Choices

.fields-config-param-choices {

	// #2457

	overflow-y: scroll;

	max-height: 330px;

	clear: both;



	.es-state-default,

	.es-state-featured {

		position: relative;

		// top: 5px; # 3751

	}

}


Please give it a try and see how it goes.

Note:
Abdul Warith Norudin
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Tuesday, 13 December 2016 13:11
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I suggest using overflow-y: auto; instead of scroll. This way the scroll bar only appears when there is overflow. Makes for a better UX when dealing with less list items. I tested both versions just now to confirm this.
Josh Lewis
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Tuesday, 13 December 2016 13:30
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Thx for the feedback, everyone.

Unfortunately, neither version/option works for me - pre-existing multi-dropdown lists are still mangled, as are attempts newly created ones.

* temporary b/end credentials have been updated to post; thx!
John Wooten
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Tuesday, 13 December 2016 15:52
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Hi there,

Can you provide us with access credential's permission to access your site ? As i hit this when i tried to access your site http://screencast.com/t/sIY0wO4Ir or maybe you can provide us with your FTP for further check on this issues.
Abdul Warith Norudin
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Tuesday, 13 December 2016 17:06
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updated temp user's admin rights (to admin panel access); this user does not require two-factor auth for login
John Wooten
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Tuesday, 13 December 2016 17:17
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Hi John,

Sorry for confusion above. We need htaccess credentials in order to access your backend as we are block from accessing your backend. We need username and password in order to access your site as you can see http://screencast.com/t/qvJuZXQc as this one need different access credentials apart from your backend credentials given at your dashboard. Please advice.
Abdul Warith Norudin
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Tuesday, 13 December 2016 18:07
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