I was trying to update from 3.9.22295 to 3.9.24862 and the installation froze at 10%. Now the Blog is not accessible. How can I fix this update without loosing my Easyblog current data? Thanks.
Hi Desmond,
May I know did you perform the update via easyblog updater? Can you provide us with your Joomla backend and FTP access so we can check on the issue directly?
Also may I know which easyblog version that you want to use on your site? Our latest version currently is version 5.0.18 as you can see from your dashboard here, http://stackideas.com/dashboard
The provided joomla credentials is now working correctly but as you said I am not able to access your admin area due to some error generated by easyblog. Can you provide us with FTP access as well?
I just tried to access your site now but it seems like the error is no longer persist and your easyblog 5.0.18 is working correctly. May I know if someone is working on your site right now because I haven't touch anything yet on your site.
It appears Mark with support is working on this as well. The problem is EasyBlog 5 completely threw off my layout and custom CSS changes. I just wanted to stick with the 3.9 version for now until this issues get worked out for a smooth transition. Let me see if Mark can get this resolved. Thank you for your help.