Hello Luciano,

Hm, this is a pretty strange error. Is it possible for you to edit your post and include the FTP access to your site please?

Done! you should have the info up there. I dont know if I did the right thing tho!

hey there,

It seems like you missed up provide us with your Joomla backend login credentials and you provided that FTP access no longer work, can you check again?

This is what i hitting when i trying to connect with your 2 FTP user account :

Command:	PASS ************

Response:	530 Login authentication failed

Error:	Critical error: Could not connect to server

can someone please tell us how you fix this. the forum is here to save you time from having to login to everyones backend

hey Collado,

That was difficult for us to share to everyone what is the issue of this without checking on your site.

The faster way get this solve is provide us with your Joomla backend and FTP access so we can investigate this and share the solution at this thread as well.

Perhaps you can start a new thread on our forum and include your Joomla backend and FTP access so I can check it now.

well this used to be a lot easier to troubleshoot when I could have unlimited domains associated to my installation, but you guys changed that and 5 domains is the max now for another fee. The issues I am having is on a number of installations so im sure its server related. So some guidance may save us both us some time. I have 90 installs of easyblog. Your support used to be so much better and I already know you are going to tell me you can only support the 1 domain license and not on the many sites having the same error message. Any guidance or suggestions where to look will be helpful and especially help my decision to renew easyblog.

We actually didn't restrict how many domain site you can install Easyblog, for those domain site didn't associated with your current license, you have to download full installer from https://stackideas.com/dashboard then upload through your Joomla backend installer page and proceed the installation.

Perhaps you can start 2 different new thread on our forum so I can pass to our sales department regarding with your renew license question. And another one your site frontend error so I can help you check it now if you can provide us one of your domain site Joomla backend and FTP access so we can better have a check.

But it would be best if you can start a new thread so that we can manage your issue easier.