By Bart on Sunday, 16 February 2014
Posted in Technical Issues
Replies 27
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Fresh install of latest version of EasyDiscuss on Joomla 3.2 with K2 and JCK installed. using built in BBCode for text input.

I am finding that the discussions is not showing the title and that the bbcode is showing strange symbols instead of smiles like :? with a link to it.

The discussion is also empty when opened.

Please help
You are very Welcome and thanks for the support, The problem was in the config table
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Friday, 21 February 2014 06:35
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Hello Bart,

Are you using the discuss content plugin to generate discussions when someone accesses K2? You should take a look at the plugin parameters and ensure that they are configured correctly.
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Sunday, 16 February 2014 19:58
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No plugin is being used and I think you are misunderstanding my issue.

When I create a new question in EasyDiscuss, It is not title showing as per the screenshots and the BBcode smilies are not working. K2 is simply installed on the site, I am not trying to generate discussions from K2 and I am not using anything else other than EasyDiscuss to create questions.
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Monday, 17 February 2014 03:17
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Hello,

Hm, sorry I thought you were referring to the automated discussion creation from K2. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Monday, 17 February 2014 12:44
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No problem,

I have tried various things and have even completely removed K2 and the same problem persists, even after re-install of EasyDiscuss.
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Wednesday, 19 February 2014 08:55
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Hello Bart,

I've tried to enter your backend but I stuck at this: http://screencast.com/t/P0taB3WYt9ft . Please advise.
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Wednesday, 19 February 2014 10:28
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Sorry about that Nik,

The details are the same as the FTP now.

Thanks
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Wednesday, 19 February 2014 11:47
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I also noticed that when I type a new question that already exists, for instance "test" the popup does not display the title either.
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Wednesday, 19 February 2014 11:48
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Hello Bart,

Can you provide us full access to your admin site. It is hard for us to identify the cause of this issue with limited access. http://screencast.com/t/BtrKBg48 . Please advise.
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Wednesday, 19 February 2014 12:11
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You are part of the Admin Group now
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Wednesday, 19 February 2014 12:32
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Hello Bart,

I'm so sorry to ask you again. I cannot access your FTP :

Status: Waiting to retry...
Status: Resolving address of ftp.bodysupplements.com.au
Status: Connection attempt failed with "EAI_NODATA - No address associated with nodename".
Error: Could not connect to server
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Wednesday, 19 February 2014 12:58
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I just checked with that account and it works fine

I used bash to connect thru linux and windows.

windows > cmd > ftp > open > TO: bodysupplements.com.au

login with that username and password I provided
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Wednesday, 19 February 2014 13:10
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Hi Nik,

Did you get the FTP to work ?
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Wednesday, 19 February 2014 15:07
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Hello Bart,

Yes, it is working. I've checked your setting and seems like your live_site isn't empty. You might want to empty it in the configuration.php since the page throws many 404 errors. We cannot edit it since it is not rewritable. Please give it a try and see how it goes.
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Wednesday, 19 February 2014 15:09
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Hi Nik,

I have done as you requested. There are still no Titles though.
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Wednesday, 19 February 2014 15:30
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Hello Bart,

Did you do maintenance on your site? Seems like I can't access it. http://screencast.com/t/SlPUIW8jzgz
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Wednesday, 19 February 2014 17:48
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Its back up again, this site is in development and the server had some apache modules installed.
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Wednesday, 19 February 2014 18:28
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Hello Bart,

Sorry if I'm asking you too much. I need to debug your file but I don't have permission to save file in your FTP. Please advise.
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Wednesday, 19 February 2014 18:50
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You now have full write access on this sites directory, please keep record of file edits if any files outside of stackideas install. Thank you
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Thursday, 20 February 2014 01:22
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Any updates on this issue? We need to continue with other elements of our site development?
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Thursday, 20 February 2014 09:48
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Hello Bart,

Sorry for the late reply. I still can't write in your FTP. By the way, you can try these steps:
1) Rename these folders to xcom_easydiscuss:
..\administrator\components\com_easydiscuss\
..\components\com_easydiscuss\
..\media\com_easydiscuss\
2) Install the component using this method: http://stackideas.com/docs/easyblog/installation/installing-from-directory .

Hope this helps or else, we really need to have the write permission to your FTP.
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Thursday, 20 February 2014 10:58
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I Followed your method and received: the following error: Duplicate entry 'com_easydiscuss' for key 'idx_asset_name' SQL=INSERT INTO `pu0b5_assets` (`name`,`title`,`rules`,`parent_id`,`level`,`lft`,`rgt`) VALUES ('com_easydiscuss','com_easydiscuss','{}','1','1','391','392')

Permissions also fixed for FTP, You have full writes Access, please note the folders are still renamed.
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Thursday, 20 February 2014 12:11
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Any Updates to this?
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Thursday, 20 February 2014 14:20
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Hello Bart,

Sorry for the late reply. For some reason, I have problem writing in your FTP. I can't even install through your backend. I got this error: Could not create directoryPath . Which is have something to do with permission that don't let to create directory.
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Thursday, 20 February 2014 15:07
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Okay After poking it was the database, I dropped the tables and reloaded them, problem solved
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Thursday, 20 February 2014 17:30
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Hello Bart,

Great! That's might be useful for other users. Thanks for sharing. Glad your problem solved.
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Thursday, 20 February 2014 17:39
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Hello Bart,

Thanks a lot.
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Friday, 21 February 2014 10:22
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