By loic on Tuesday, 13 May 2014
Posted in Technical Issues
Replies 9
Likes 0
Views 729
Votes 0
Hello,

jclaude24 is now friend with Laisa78 :
http://awesomescreenshot.com/0642slke86

but Laisa78 is not listed in jclaude24 friend's page !!
http://awesomescreenshot.com/0492sgli73

can you have a look on this please ?

thanks in advance
loïc
Hi Loic,

I am sorry for the delay of this reply.

Regarding your issue, I try to replicate this issue on your site but I cannot reproduce the issue. I logged in with 'stackideas' and sent a friend request to 'laisa78'. I then logged in with 'laisa' and approved the friend request. Everything seems working correctly on your site. Please see:

http://screencast.com/t/F6Pgx0kaJTtg
http://screencast.com/t/zatiS0m1

Please advise.
Sam
·
Thursday, 15 May 2014 15:19
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello loic,

I am really sorry for the delay of this reply as it is actually a public day off for us here. Is the user a site admin? If he is a site admin, it wouldn't be visible unless you turn off the options here, http://screencast.com/t/LbJDvQzaGH
·
Tuesday, 13 May 2014 15:34
·
0 Likes
·
0 Votes
·
0 Comments
·
hello mark
thanks for answering

user is not a site admin

loïc
·
Tuesday, 13 May 2014 18:40
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello loic,

Hm, I have just checked your site's database and it looks like the user did not approve your friend request actually. I have tried to reproduce this error locally but I can't seem to reproduce this. I have tried to use my account to add the user as friend and the state is the same like the state that you have there. Do you have the password for the user account laisa78 ? I want to try to use her account to approve the friendship and see what happens.
·
Tuesday, 13 May 2014 21:26
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,
that is strange
i just realized that others users that she approved (regarding to the stream post) did have her as a friend in their user list, not only Jclaude24

I have contacted her to temporally change the password and let us using her profile
(she will put same password that you have for stackideas access on my site)

i will let you know as soon as it'll be done

thanks for your help
loïc
·
Wednesday, 14 May 2014 14:20
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks loic, let me know when you have the password
·
Wednesday, 14 May 2014 23:50
·
0 Likes
·
0 Votes
·
0 Comments
·
hello mark,
it's ready
you can use the same password for the user account laisa78 as yours to connect
thanks in advance
loïc
·
Thursday, 15 May 2014 05:06
·
0 Likes
·
0 Votes
·
0 Comments
·
hello sam,
i didn't understand what happened
i have manually re-validated friends demands for this user

anyway, thanks for your help
loïc
·
Friday, 16 May 2014 03:35
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Loic,

You are welcome. Let us know if you again encounter this issue and if can, let us know how to replicate the issue and we will then look into this again
Have a nice day!
Sam
·
Friday, 16 May 2014 10:38
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post