By ikaelis on Sunday, 22 June 2014
Posted in Technical Issues
Replies 7
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Hello,

I try to search people on frontend of easysocial but i don't found the peoples or sometimes i found people but i can't invit, i ruturn on easysocial homepage.

Can you help me please?

Thank you in advance

Ika
Hello ikaelis,

I am really sorry for the delay of this reply as it is a weekend for us here. Sorry but I am not really sure if I understand you here correctly. Did you run the "Index" in Joomla's Smart Search extension? The search in EasySocial's toolbar relies on the Smart Search of Joomla.
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Sunday, 22 June 2014 23:02
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The search in EasySocial's toolbar relies on the Smart Search of Joomla.

(cf attached picture)
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Sunday, 22 June 2014 23:36
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Hello,

Which particular user are you trying to search that causes these "errors"?
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Monday, 23 June 2014 00:46
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Many people, 1 on 10 or 100 work
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Monday, 23 June 2014 01:10
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Hello,

Can you provide me with some sample so that I can test it on your site?
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Monday, 23 June 2014 01:21
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Delphine for example.
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Monday, 23 June 2014 01:40
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hey ika,
I just checked your site and the reason your search for delphine and lots of other users didn't return anything was because they were not indexed in the joomla smart search - in total only 6 users were there at this point of time.

I re-ran the indexer for you and when you try to search again now it should work fine: http://screencast.com/t/IEeFHBaaJv

hope that helps but if you still face any issues feel free to get back to us - have a nice day
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Monday, 23 June 2014 04:54
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