By AppCarvers on Friday, 02 December 2016
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Hey All

Please do checkout our latest blog and comment there to give us your feedback on fresh upcoming designs !

https://appcarvers.com/blogs/entry/brand-new-designs-for-easysocial-app
Excellent design! It makes me want to trust you again. Do not disappoint us.
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Friday, 02 December 2016 01:47
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Thanks Philippe,

Thank you. We will try our best. Would also love to hear your feedback on the new approach blog here : https://appcarvers.com/blogs/entry/rethinking-the-easysocial-app

We want to make sure we don't set the wrong expectations and drive ourselves towards an excellent product !

Parth
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Friday, 02 December 2016 01:59
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Your article is transparent and honest.
Your lack of communication was your big flaw. Never leave us whole months without news. Nothing worse to lose the trust of your customers.

You're offering the missing piece to Stackideas, a mobile app.
If this new version holds the road, I do not worry about you

Now the question when are we going to be able to test it?
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Friday, 02 December 2016 02:12
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Looks awesome! please include langage translation for non english websites.
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Friday, 02 December 2016 03:34
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Thanks @Philippe we'll keep that in mind. You should see pretty regular updates from us now,

@Jan we have already introduced that in the current release. See update here : https://appcarvers.com/blogs/entry/easysocial-app-v5-3-1-release-with-language-selection-and-easysocial-2-0-support

Regards

Parth
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Friday, 02 December 2016 10:47
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Nice, good to see great progress going Parth.
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Friday, 02 December 2016 12:26
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Hello

I am a newbie on EasySocial since 1 month and I discovered your product without any bad or good background.

Few points :

- Nice design, nice feature ... I like it very much!
BTW, I don't see the Event I created in a Group ('Group Event'). Is this feature covered?

- To be honnest, I found the price of $569 (!) far too high for this mobile app.
If it doesn't decrease, I will stay with the responsive design of the template

- BTW, what are the limitation of the free version of your app ?
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Sunday, 11 December 2016 04:18
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To be honnest, I found the price of $569 (!) far too high for this mobile app.


I would not agree with that easily. I think it depends on the business model itself. I think that exactly is the main problem. Though you can get the source code of the app, most of the customers probably are total noobs to app development compared to customers from software like EasySocial where most at least know the basics.

I think there should be another model like 149$ for ES app as it is at the moment of the purchase and maybe 199$ in combination with EB. No updates, support only until it works as it should. Paying for a period of time membership makes no sense when developing is going that slow. Additionally as I said before most people do not even work with the app like modify it or something else as soon as it is running. So support over time is useless.

I think appcarvers would agree that most customers from this year would have been way more satisfied if the business model were like this before and I think people will start having more trust in appcarvers with that business model again.

I would even go one step further by suggesting making the app smaller for a budget buy for 99$ including no groups, no events, only the main stream with comments, commenting, profiles and private messages. The stream of your site for mobile, sounds great and would probably make me coming back.
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Sunday, 11 December 2016 04:51
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Hi @Henri !

Thanks for your feedback. Glad you like it.

1. Group Events
You can see the currently supported features here : https://appcarvers.com/products-tmpl/easysocial-app

2. Pricing

I've posted on this topic before here and on our blog. I'll give a jist. Since right now we need to do quite a bit of manual work for each client customisation ..due to this we need to specific effort per client .. As we do more automation for this ( work on this is on) costs wil decrease quite a bit..

3. Limitations of the free version of your app
There are no limitations as such except that you don't get any customisation and branding to your specific requirements
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Sunday, 11 December 2016 23:17
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@Sabih

So you are thinking of Pricing for code access as a one time fee or a subscription ?
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Sunday, 11 December 2016 23:20
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So you are thinking of Pricing for code access as a one time fee or a subscription ?


I think the biggest problem you guys got was the expectation of your customers. Since everybody had his personal expectations, you had a plan. But the plan was not the same as the expectations. So a subscription meant for the customers, hope to have their expectations fulfilled. This did not happen and therefor most people were unsatisfied. Why go again the same way?

Example with subscription as it is now:

12/11/16 today: The app contains no extended search function, I buy it for 399$ including 6 months subsciption and of course I hope to get the search done within my subscription and will be disappointed if this is not going to happen.

Better way to solve this:

You sell the app as it is now for 149$, everybody can see the included functions and options in the demo. I know what I will get and what I will not get. Nothing to hope for but nothing to be disappointed of. No subscription and no support beyond making the app work at the beginning. When time comes by and you are done with the extended search, I can think about buying the new version as it is then.

149$ might be way easier for many people to purchase the app, you are no longer under pressure to fulfill people's need in time of their subscription and you will save a lot of time due to the not existing support beyond the first configuration to make the app work for the customer. Talking about ES app only, no EB. I would suggest 199$ incl. EB but at last you got the decision to made as the developer of course.

Additionally a budget app, containing only stream, comments, commenting, profiles and private messages would be the least people need to have an app when running ES and this is already there inside the app. So this should be easy for you to make and when people got this app and you go on with features, one day they want more and will buy the latest app with more functions.

Best thing is, maybe you get less money per purchase, but probably more people will purchase the app so I just think there would be more money seeing this as a whole thing and, the most important aspect, people can not be unsatisfied about getting what they bought!

Result = Win/Win
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Sunday, 11 December 2016 23:41
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Parth,

Not sure if this is any way ideal for you guys, but do you think you could sell them as separate addons? Making the most basic version much more affordable for everyone?

Why? Before we began working on EasySocial 2, we had a lot of weird and strange requests like:

- Can I remove groups
- Can I remove friends
- Can I remove registration
- Can I remove events
- Can I remove conversations
- Can I remove followers
- Can I remove profile types
- Can I remove categories

If you think about it again, why sacrifice all the blood and sweat for things that may / may not be used by everyone? If anyone needs these additional features, they could opt to add them as a "module" for instance.

This is also one of the reasons, we start moving out some of the stuffs as apps / plugins or rather building new apps / plugins rather than increasing the cost of the base software.
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Thursday, 15 December 2016 23:50
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@Sabih @Mark

Thank you .. Some excellent inputs here We will definitely think about both of these inputs. Yes bringing the price down is a BIG priority for us.. And the plan is to modularise things so that people can pick and choose .. So thats in line..

Will need some time to action.. But we'll consider this in the new strategic rollout as part of the new Design changes !

Parth
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Friday, 16 December 2016 10:56
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More than agree with Mark!

For instance, we are moving from an 13 years-old website (before FB was launched!) to a new EasySocial website. The 'change' for our members is quite huge and, in a first step, we would deliver a 'light' version of our website, ie without friends, followers, points, etc. features.
So 'pay-for-what-you-use' could be an interesting option.

Congrats for your hardwork and continue to take care of your (potential) customer :-)
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Friday, 16 December 2016 11:10
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Hello All,

Thank you for all your comments. Just a quick update for everyone on this. We are now preparing to launch the AC Builder extension on the Appcarvers site which will allow customers to start doing a certain level of customization on their own. We are also launching the new Blog App with fresh new designs, you can see these here : https://appcarvers.com/blogs/entry/brand-new-designs-for-easyblog

This version of the app is almost ready, uses Unite and is much faster..

Stay tuned for updates. Once we get these apps out of our labs we will definitely reconsider the pricing policy !

Parth
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Friday, 03 February 2017 13:29
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