By Stefan on Thursday, 23 May 2019
Posted in Technical Issues
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Hi there,

I just installed Kommento on my site but don't get it running.

When trying to pos ta new comment, it throws an internal server error:
https://nimb.ws/x0sr75

When trying to change the language, there's an API error:
https://nimb.ws/c2ql6B

Can you please check?

Thx!

Stefan
It seems like your Komento installer doesn't included the api key so caused that language issue.

I already help you re-update again Komento to latest version, it should work fine now.

Regarding with your comment issue, it seems like you have missing some of the column from Komento table, I already manually run some of the SQL query execute on your site, it should work fine now.

Can I know which Komento version you upgrade from? And how you perform this upgrade?
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Thursday, 23 May 2019 17:55
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Hi there,

I didn't upgrade ,but ran a fresh installation.
Seems to be good now!
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Thursday, 23 May 2019 20:27
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

Just for your information, I have locked and marked this thread as resolved to avoid confusions in the future. Please start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Thursday, 23 May 2019 21:53
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