By Stephen Cooper on Wednesday, 11 May 2016
Posted in General
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Hi guys,

I am doing a fresh install and I am unable to complete this install
I stalls at 20% Initializing Site Files

any idea why this is the case?

See attached images.
Hi Stephen Cooper,

I am sorry for the inconvenience caused. There are some reason why you hitting this issue, maybe the server as it is extremely slow when it is copying files and it failed copying the files over when installing or some error while copying files. Can you provide us with your Joomla back end and FTP login credential? so we can troubleshoot the issue and help you to install EasyBlog in your site. You can add the information needed by edit your first post inside the Site Details or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Wednesday, 11 May 2016 12:28
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Hi Fadhli

I Have posted the site login details for you to look at.

Please let me know how you go.

Cheer
Stephen
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Wednesday, 11 May 2016 13:32
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The Joomla back end login credential not working (please refer this screenshot: http://screencast.com/t/CaJOxHlLRU ). Can you please advise?
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Wednesday, 11 May 2016 14:05
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Sorry.. try again.. forgot to give you the correct access..
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Wednesday, 11 May 2016 14:27
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Hi Stephen,

I am sorry for the inconvenience caused. I've tried to install EasyBlog in your site, and I'm hitting this eror:( :
Request Timeout

This request takes too long to process, it is timed out by the server. If it should not be timed out, please contact administrator of this web site to increase 'Connection Timeout'.

(Please refer this screenshot: http://screencast.com/t/JNHCVRts )
Can you contact your web hosting provider to increase the :
php_value max_execution_time = 500
php_value post_max_size = 128M

By the way can you provide us with your FTP and PhpMyAdmin login credential as well? You can add the information needed by edit your first post in the site details or you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies
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Wednesday, 11 May 2016 16:46
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