Free plans staying active after upgrade
By JH on Saturday, 29 December 2018
Posted in General Issues
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Hi folks,

When users upgrade from a free plan to a paid plan, the free plan stays active instead of going to "Status - Expired". This means that the menu ACL from the free plan persists and it makes it look like the upgrade didn't work. I have to manually set free plans to "Status - Expired" in order to make it work. Can you help?

Thanks!

James
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've tested in my locally, it seems like it will mark that subscription plan as what you upgrade from to expired state.

May i know do you have a development site to allow us to do some testing?

Or can we have the permission to setup another Paypal app instance to use sandbox mode?
Arlex Wong
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Saturday, 29 December 2018 23:16
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Thank you for your help as always, Arlex! Yes, I would appreciate another sandbox to test this more fully. What info do you need from me to set that up?
JH
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Sunday, 30 December 2018 17:21
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You're most welcome.

I assume you do not have any development site currently right?

Because this is what i trying to test on your site :

1. Setup another Paypal instance for sandbox mode http://take.ms/nNymN , so your site user will see another paypal payment from the checkout page.

2. I need your Paypal Sandbox Merchant Email.
Arlex Wong
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Monday, 31 December 2018 12:27
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