Forum notifications pointing to 404 pages
By Nuno on Monday, 08 June 2015
Posted in Technical Issues
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Hello,

When users post something on the forum, the notification email is pointing to a non-existing page.

For example, one notification sent to the users is pointing to:
http://cursos.portal-gestao.com/perguntar/teste-2

But to admins, the links is:
http://cursos.portal-gestao.com/component/easydiscuss/teste-2?Itemid=189

And this one works.

How can we fix this?

Thanks you,
Hello Nuno,

It seems like we cannot access your administrator area anymore. May I know if your issue has been resolved by enabling the menu item?
Ezrul Fazwan
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Tuesday, 09 June 2015 11:40
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Hi Nuno ,

Can you provide us with your Joomla backend and FTP access so we can help you check on this?

by the way, may i know do you have install any 3rd party SEF extension/plugin? please advise.
Arlex Wong
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Monday, 08 June 2015 19:31
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Sure,

See the site details below.

I have no 3rd party extensions for SEF.
Nuno
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Monday, 08 June 2015 19:40
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Hi Nuno,

Sorry for late reply to this,

I noticed all of your Easydiscuss menu item is disabled, check my screenshot below.

May i know what is the reason you disabled all the Easydiscuss menu item from all of your menu?
Arlex Wong
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Tuesday, 09 June 2015 00:13
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Uau, this is strange...

I have not disabled the menu items, I guess this is related with the migration to J3.
Nuno
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Tuesday, 09 June 2015 00:17
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Hello,

The issue seems to be fixed.
I'm sorry, I had no idea the menu items had become unpublished with the migration to J3.
Thanks for your help!
Nuno
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Tuesday, 09 June 2015 16:05
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Hello Nuno,

You are most welcome. Glad that your issue has been resolved now.
Ezrul Fazwan
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Tuesday, 09 June 2015 16:09
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