By jasonargo on Wednesday, 14 May 2014
Posted in General Issues
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Hello Mark, my forum is not when accessing the web, I have to click twice to load forum, you could do to prevent this?
Another question, I installed Https, videos and forum are not, this can be the https or the cache?
I use JHCOptimize and Jotcache
Hello Jasonargo,

I have fix youtube video issue. I have put some code in the /components/com_easydiscuss/helpers/video/youtube.php

Can you check for me is your issues have been solved?

Hope this will help.
Thanks.
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Tuesday, 20 May 2014 12:03
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Hello Jasonargo,

I am sorry for the late reply.
On the first issue, regarding "my forum is not when accessing the web, I have to click twice to load forum" I am quite not understand and I seems cannot replicate this issue "click twice" on your site. Can you point to me which button need to be clicked twice? Before that, can you clear all your site cache and browser cache first?

On the second question, "Another question, I installed Https, videos and forum are not, this can be the https or the cache? " I not sure what do you mean. Can you explain it more?

Please be advise.
Thanks.
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Thursday, 15 May 2014 10:53
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Point 1: I meant that when active forum jchoptimize jotcache or disappears in the first click, just load on the second click on the forum tab menu.

Point 2: I mean the forum, have disappeared youtube videos, look at the picture

thanks
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Monday, 19 May 2014 17:51
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The problem persists
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Tuesday, 20 May 2014 18:11
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Hello Jasonargo,

Have you clear your site cache and browser cache? Here the screenshot: http://screencast.com/t/PteM2NC8Fhj .

Please be advise.
Thanks.
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Tuesday, 20 May 2014 18:18
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If I upgrade Easydiscuss lose these changes?
thank you very much, the problem is resolved
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Tuesday, 20 May 2014 18:40
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Hello Jasonargo,

You're welcome.
Yes. It will be lost because it is a core file. Perhaps you can backup this file first before updating Easydiscuss.

Glad to hear your issue have been resolved. If you have anymore question, please don't hesitate to ask us and please create a new ticket. I will mark this ticket as resolved.

Thanks again and have a wonderful day.
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Tuesday, 20 May 2014 19:03
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