Hey Marc,

I am sorry for the delay of this reply,

It sounds like that is conflict with your current template styling, can you provide us with your Joomla backend and FTP access so we can take a look of this?

By the way, in the future you can just include your site's access once at http://stackideas.com/dashboard/site rather than needing to keep adding them in your replies

Hi Arlex,

I've just filled in the info you asked for on the dashboard.

Thanks for the fast reply !!

Marc.

Hey Marc,

I've checked in your site, but I noticed you have disabled with your site conversation settings.

May i know which part you referring for Easysocial conversations with the same font color as Background?

Perhaps you can provide us some screenshot regarding this?

Hi Arlex,

Yes, I disabled it since we can't use it.

Here are screenshots of what is happening when enabled:

The conversation envelope is in its right position: Screenshot 1

As you see, there are test conversations, started from clicking on User PM: Screenshot 2

But when we try to compose a new PM from the envelope as in Scrsh 1 OR when we want to reply,
this is what we get: Screenshot 3

The fonts color in the text area is the same color as its background area...


Hope this helps,

Thanks,

Marc.

Hey there,

I've help you applied some css fix for this in your template css file.

.notice-message .object-content.fd-small.mt-5 {

    color: #fff;

}

Can you give it a check is it meet your current requirement now?

Hi once again Arlex,

I've sent you a PM. If you try and reply to that PM, you will understand the issue we're having...

I'm including a screenshot of the PM I've just sent you.

Marc.

Thanks for getting back to us quickly.

Can you check on my attached file and see is it I look for correct area?

Yes Sir !

Ok Arlex, let me check..Be back in a minute..

Thank You so much !!!!!

Problem solved! I appreciate the time and dedication you spent on this problem, Arlex!

Great support !!

We'll talk very highly of you and Stackideas, you can count on that !!

Marc.

You're welcome Marc Glad to heard your issue resolved.