Followers out of memory issue
By Mario on Monday, 10 February 2014
Posted in Technical Issues
Replies 17
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Hello and congrats for the great job so far with easysocial.

We have installed it and trying to migrate followers from our old custom "social" plugin but we have an issue.

The issue is that when a person has many followers (for example 700 followers) the page that shows the followers gets out of memory

The error is: "[09-Feb-2014 14:44:08 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 4248 bytes) in .../public_html/administrator/components/com_easysocial/includes/template/template.php on line 293"

Isn't there a pager for the followers page? The allowed memory in our php.ini is 128MB

Is there a workaround?
Hello Marios,

Thanks for the kind compliments! Hm, this is actually the first time we've seen such errors. Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
Mark
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Monday, 10 February 2014 03:20
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Hi Mark and thank you for your reply.

Actually the site is live right now, so is there anything I can do to give you more info about the issue and resolve it?
Mario
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Monday, 10 February 2014 07:56
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Hello Marios,

Hm, I actually need to debug the files to see what is causing the memory leaks. As I don't have the same "data" as your site, I can't really tell
Mark
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Monday, 10 February 2014 11:52
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Ok, since i'm new here, where do I give you the requested details (FTP and admin access) so on;y you can see them?
Mario
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Monday, 10 February 2014 18:12
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Hello Marios,

At the form here below, you should see a tab "Site Details". You just need to place them there
Mark
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Monday, 10 February 2014 22:57
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Ok, these are the details
Mario
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Tuesday, 11 February 2014 21:28
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Hello Marios,

Can you please provide us with the login credentials to the password protected directory at the back end? I can't seem to access it.
Mark
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Tuesday, 11 February 2014 22:36
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Sorry, forgot them, here you are
Mario
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Tuesday, 11 February 2014 22:46
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Thanks Marios! I have applied some fixes on your site, can you give this a try again? It looks like the "Followers" view was missing a pagination settings.
Mark
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Tuesday, 11 February 2014 23:05
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Great

Thank you very much

Was it my fault? Did I have to do something that I didn't?
Mario
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Tuesday, 11 February 2014 23:29
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Nope, it's actually a bug I would say
Mark
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Tuesday, 11 February 2014 23:36
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Ok, thanks for your response

I have some other questions (such as how to make a pager in an easysocial app).

Do you want me to open a new ticket, or should i post them here?
Mario
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Wednesday, 12 February 2014 00:11
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Hm, what do you mean by "pager"?
Mark
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Wednesday, 12 February 2014 00:42
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We are building a module so each user can add an article into his "favorite" articles.

Additionally, we are building an easysocial app in which a user will be able to find his favorite articles.

What we need is to have a pager for the articles, because if for example I have 200 favorite articles, inside the easysocial app must me a pager, so not all the 200 articles loaded at once (as exactly happens with the followers, with category pages in news etc)

I hope you understood me
Mario
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Wednesday, 12 February 2014 03:47
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Hi,

If you are writing a new app for EasySocial, then you will have to control the limit through PHP and SQL in your codes.
Jason Rey
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Wednesday, 12 February 2014 11:15
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Ok, thank you
Mario
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Thursday, 13 February 2014 17:15
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Hi,

You're welcome.
Jason Rey
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Thursday, 13 February 2014 17:54
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