Hi Jean,

I tried uploading images in the edit profile/page section and it seems fine(http://take.ms/5CE32).

Am I missing something here? Perhaps you can specify the exact steps to replicate your issue and provide some screenshots?

I recorded a video to better show you.

https://screencast-o-matic.com/watch/cbjFhBlsZV

Firefox was working before so i don't know what happen. This is a fresh install of firefox. Cache cleared. If it work on your side that mean my firefox is acting weird.

Hey Jean,

I have recorded a clip of the image upload that I attempted on Firefox: http://take.ms/JmwPy

I did not encounter any issue so far. Can you also send us some images to try?

I added some but i'm pretty sure the images is ok. I was able to upload them before with Firefox.

I had Firefox Developer edition too but without any reason, i opened the browser in the morning loading around 15-20 process without showing off on my screen. Now my normal Firefox is having problem too.

Since it work on your side and this is only a problem from my own firefox i think we could just move on with this issue and maybe close it.

I did 2 reinstall, new profile, no plugins, reset all settings, Safe Mode, firewall & antivrus off, no malware and a bunch of other test...

Just no luck.

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

It seems like upload fine from my PC Firefox browser as well, you can refer on my attached screenshot below.

Perhaps you can try in other PC or mobile device and see whether still unable to upload?

By the way, keep us update if you need any further assistance on this.