By Marc on Wednesday, 06 March 2019
Posted in General
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Some sidebar links and filters don't work.

For example, for events clicking on admins or going does nothing.
This means that we can't approve pending members for private events.

I have tested this using the standard Joomla Prostar template and everything works fine. They only stop working when we use the latest Office template.

We have seen this so far on Event attendees, Custom search filters and Group member filters, but I'm sure there are lots of other affected areas.
Hi there,

Given FTP access seems to not working currently and seems like cpanel given always offline https://take.ms/J7EdY. Can you provide us with valid access so that we can further check this issues?
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Wednesday, 06 March 2019 15:55
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Strange....I'm using the cPanl right now and its working fine.
Same with FTP access.
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Wednesday, 06 March 2019 16:11
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I have reset the ftp URL and tested it with Filezilla and Chrome browser.
There shouldnt be any issues with logging in via FTP now
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Wednesday, 06 March 2019 16:59
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Hi there,

Seems that there are issues on our end. Logged this issues on our end will included them on our next release version. Thanks for your understanding.
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Wednesday, 06 March 2019 17:46
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Any idea how long it will be?
Not having filters working is quite a serious issue for us, especially for events as event owners can no longer approve requests to attend private events.
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Wednesday, 06 March 2019 21:45
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Hi there,

Our developers checking this currently. Once those issues fixed, we will provide you with those fixes. Thanks for your understanding.
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Thursday, 07 March 2019 10:46
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