By Robert Stewart on Tuesday, 02 August 2022
Posted in Technical Issues
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Can you fix the filtering, the 'Comments' listing in the backend does not respond to filtering by "Status"

see attached screen grabs. KomentoFilteringError.png
KomentoFilteringError2.png
KomentoFilteringError-3.png
I have revisited the "Status" filter and it seems that the "Unpublished" option refers to items that were live/active and then unpublished. This means that you should add a filter for items not yet approved i.e not yet live/active.

The status filter of a any comment should reflect the actions that can be performed on the comment i.e. Published, Unpublished, Pending Approval, Featured, Marked as Spam etc. Any new actions added should have the corrisponding Status filter added also.

Hope this helps with the updates to the filter process and the managemnet of the comments from the backend admin area.

regards
Bob
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Wednesday, 03 August 2022 17:24
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Hey there,

I am really sorry for the delay in this reply.

Regarding the issue on the Publishing Options when editing the pending comment item, I am able to replicate it.

I will log this into our issue tracker.

I have revisited the "Status" filter and it seems that the "Unpublished" option refers to items that were live/active and then unpublished. This means that you should add a filter for items not yet approved i.e not yet live/active.

The status filter of a any comment should reflect the actions that can be performed on the comment i.e. Published, Unpublished, Pending Approval, Featured, Marked as Spam etc. Any new actions added should have the corrisponding Status filter added also.


Thanks for your input.

We will see if we can do something about it.
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Thursday, 04 August 2022 18:37
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