By Altitudes on Tuesday, 31 May 2016
Posted in Technical Issues
Replies 6
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Hello

When you download a photo (clicking on the photo then using the "Download photo" menu), you get a doubled extension. For example on your ES demo site, download the car photo and you will get the following file:
Red_Ronin_Aura.jpg.jpg

Regards

.Fixed in ES 1.4.12
Hi there,

I am bit lost here, where exactly you upload the image? because I've tried to upload an image from the dashboard as well from the photo album, the image format did not duplicated at all. Can you give a proper steps on how to replicate this?
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Tuesday, 31 May 2016 12:18
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Hello

This issue is about downloading...
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Tuesday, 31 May 2016 16:34
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ah, sorry about that . I've tried to replicate this issue locally and the downloaded image didn't got doubled extension. I believe that the image got the format extension as it name.
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Tuesday, 31 May 2016 17:08
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Did you try on you demo site (http://easysocial.stackideas.com)?

This is where the previous snapshot was taken, and the issue reproduced. This happen all the time on my own site and for sure the original images are not named .jpg.jpg.
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Tuesday, 31 May 2016 17:17
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Hello

What's about this issue?
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Monday, 27 June 2016 02:34
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Hi there,

I am sorry for the inconvenience caused for this. This issue has been logged in our issue tracker and our developers will take an action for this.

Thanks for understanding
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Monday, 27 June 2016 11:58
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