Hey Leo,

The errors that you receive on the front end is caused by your AutoTweet plugin, http://take.ms/D9UBW . I have disabled them both and the errors are no longer there.

As for the issues that you have with video processing, it seems like ffmpeg did not run at all for some odd reasons. Is it possible for you to provide us with the shell access to the site to try this out?

Hello Ive updated shell access info in the Site Details area.

I've checked in your site, it seems like your server already disabled this PHP function passthru which Easysocial required to have this PHP function to encoding the video.

Can you request with your webhosting provider to help you removed this passthru function from your PHP server?

You can pass my attached screenshot to them.

Hello my support informed me that this issue has been resolved, regarding the disabled PHP functions.

Would I need to do anything extra for me to upload videos?

Hi there,

Would I need to do anything extra for me to upload videos?

You should be able to upload as it should now. I have tried on your site and it seems that i can upload them successfully now. Please give it a try and see how it goes.

Hello again, after I migrated to different server the path changed to FFMPEG. I think it need to be updated to the new path.

How do I find the path to my ffmpeg?

Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

You can connect with your SSH server, then type this following command and see whether it show out the FFmpeg file location or not.

which ffmpeg

Once you get that FFmpeg file path, you have to specify this ffmpeg path into your PHP server under this directory open_basedir so webuser can able to execute this FFmpeg when someone upload video on your site.

We appreciate your help.

This was the info shown.
[root@localhost ~]# which ffmpeg
/usr/local/bin/ffmpeg

Thanks, it seems like now hitting this following error :

Warning: is_file(): open_basedir restriction in effect. File(/usr/local/bin/ffmpeg) is not within the allowed path(s): (/var/www/vhosts/thebullyplanet.com/:/tmp/) in /var/www/vhosts/thebullyplanet.com/httpdocs/libraries/joomla/filesystem/file.php on line 630

You have to modify your current ffmpeg path /usr/local/bin/ffmpeg into your PHP server regarding this PHP directory open_basedir, so the webuser can able to access this ffmpeg path and run that ffmpeg executable file.

Or you can disable this open_basedir PHP setting from the server.