By greg on Thursday, 18 June 2015
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Hi,

I got some issue after installing version 5 on top of my old version.
As you can see on the latest post page Title
There is no more picture in each post and there is not in slideshow on top as well as in module slideshow. Before was displayed the first picture of each post.

When you go on any particular post blog you have no design at all and no picture as you can see in this post Title

Other think is the counter of facebook like as well as other social networks are all at 0 ?

So any help with all this issues I don't expected when I update, will be really helpful.
Thansk in advance for your assistance

Best Regards
Greg
I forgot about accent on characters, all are wrong
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Thursday, 18 June 2015 15:38
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Hi greg,

Thanks for reporting on this, I will see if I can adjust this display the image on showcase in next version.

because now by default only show those image when the user set image on blog cover.

May i know which "accent on characters" is showing wrong? Perhaps you can guide us how to replicate this?
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Friday, 19 June 2015 00:28
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Hi Arlex

When do you think you getting the next showcase version?
Because before update my website was looking good, now it's looking s... it look like a beta website but it's there from more than 4 years and no way to change picture manually.

For accents it's fix now, probably the cache or something like this.

But I notice some other issue.

1- I try to change the theme of the blog but no many think change, in fact only the color on top. So probably somethig wrong on this.
2- Inside the post blog picture are one under the other one in place of one beside the other one. I check when I edit the post, picture are correctly one beside the other one. The problem is only on front end!
3- when you click on picture, if you don't click on middle of thumbs, you get the normal picture in white page not in popup.
4- I don't know if it's related with the miss working design but the social network box are down the post which is not realy a good place.
5- Still have all my social network box to "0" but have to be more than that, my website lok like a beta website one more time.
6- On latest blog page I have no picture on post, in place I have this icon!

I really need my website come like before.
I renew and pay to upgrade to Easyblog 5 to get a better website not a crap website.

So I really need your help to get my website back to normal

Regards
Greg
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Friday, 19 June 2015 01:02
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Small up
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Friday, 19 June 2015 20:06
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Hi greg,

I am really sorry for the delay of this reply as it is a weekend for us here.

Please find your answer in your queries below.

1- I try to change the theme of the blog but no many think change, in fact only the color on top. So probably somethig wrong on this.

Do you mean when you change to other theme then it will not change anything?
Perhaps you can guide us which theme are you change?

2- Inside the post blog picture are one under the other one in place of one beside the other one. I check when I edit the post, picture are correctly one beside the other one. The problem is only on front end!

May i know which post are you referring? perhaps you can attach some screenshot so I can better understand regarding this issues?

3- when you click on picture, if you don't click on middle of thumbs, you get the normal picture in white page not in popup.

I'm still investigate on this, because it seems like something auto revert your html tag "<scr" to "href", check my 2 screenshot below.

4- I don't know if it's related with the miss working design but the social network box are down the post which is not realy a good place.

Do you mean with your Social media share button?
If yes, unfortunately that was no setting to change social button position.


5- Still have all my social network box to "0" but have to be more than that, my website lok like a beta website one more time.

May i know do you still remember with your blog URL format? Because I need to do the comparison regarding this and see is it can get back the count or not.

6- On latest blog page I have no picture on post, in place I have this icon!
I really need my website come like before.
I renew and pay to upgrade to Easyblog 5 to get a better website not a crap website.

So I really need your help to get my website back to normal

I'm really apologize that causing this inconvenience, I will discuss with our developer regarding this.
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Saturday, 20 June 2015 18:01
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Hi Arlex,


1- I try to change the theme of the blog but no many think change, in fact only the color on top. So probably somethig wrong on this.

Do you mean when you change to other theme then it will not change anything?
Perhaps you can guide us which theme are you change?

I've tried to change to different theme and I notice no change on front end, I test Nomad; Bubbles; Hako; Nickel; wireframe

2- Inside the post blog picture are one under the other one in place of one beside the other one. I check when I edit the post, picture are correctly one beside the other one. The problem is only on front end!

May i know which post are you referring? perhaps you can attach some screenshot so I can better understand regarding this issues?
You can open any post blog you can notice that, here is one
exemple


3- when you click on picture, if you don't click on middle of thumbs, you get the normal picture in white page not in popup.

I'm still investigate on this, because it seems like something auto revert your html tag "<scr" to "href", check my 2 screenshot below.
Go on this same post[i][/i][/b] and try to click on side of the thumbnail I see what you get. I attach a printscreen (capture thumb) to show you how to replicate this error. Click where 1 is indicated and you will get a picture in new window, Click on 2 and you will get the popup

4- I don't know if it's related with the miss working design but the social network box are down the post which is not realy a good place.

Do you mean with your Social media share button?
If yes, unfortunately that was no setting to change social button position.
Check my print screen (social network button) and you can check it on the same post, social netwok button are donw the post, before was on side (float right) which is more easy for people to share, who read the post ntil the end? 20 % perhaps, no more so less chance to be share

5- Still have all my social network box to "0" but have to be more than that, my website lok like a beta website one more time.

May i know do you still remember with your blog URL format? Because I need to do the comparison regarding this and see is it can get back the count or not.
On the same print screen you can check everything are at 0; and no I don't remember how was my url before!
I check an old post
here is the new url I get: http://www.nomadsroad.com/fr/le-voyage-et-pays-traverses/blog-du-voyage-interactif/entry/1133-route-aux-oiseaux-et-rencontre-ornithos
here is the old url I get from Facebook link: http://www.nomadsroad.com/fr/le-voyage-et-pays-traverses/blog-du-voyage-interactif/nomade-dans-l-ame/entry/18-asie/1133-route-aux-oiseaux-et-rencontre-ornithos
but this one are also to 0 in place of 10 or 15 like for exemple! So it's also wrong, something happen somewhere!

6- On latest blog page I have no picture on post, in place I have this icon! check my print screen (icon) in place of my first photo in post blog

I really need my website come like before.
I renew and pay to upgrade to Easyblog 5 to get a better website not a crap website.
If this change are not possible, I will prefer to use the old version 3.9.19775 which was better for me, so if you can't help me could you give me the procedure to go back to the old version, the one who fit my need; the link t download the version I have before and how to get my money back, thanks in advance

I can't spend so many time on website like this just for an update, I travel and I blog.

Greg

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Saturday, 20 June 2015 22:44
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Hi Greg,

I'm really sorry that delayed of this reply,

I've tried to change to different theme and I notice no change on front end, I test Nomad; Bubbles; Hako; Nickel; wireframe

It seems like that was your site cached issues, If I changed to Nikel theme or Nomad theme, it will changed the theme after I cleared the cache from your Joomla backend. Take a look of my 2 screenshot : http://screen.stackideas.com/nikel_theme.png || http://screen.stackideas.com/Nomad_theme.png


2- Inside the post blog picture are one under the other one in place of one beside the other one. I check when I edit the post, picture are correctly one beside the other one. The problem is only on front end!

>>May i know which post are you referring? perhaps you can attach some screenshot so I can better understand regarding this issues?

You can open any post blog you can notice that, here is one
exemple


I have tried to applied this following CSS code in your template.css file
div#fd.eb .eb-entry-article .ebd-block {
display: inline-block;
}
Check my screenshot : http://screen.stackideas.com/2015-06-22_1904.png
may i know is it look better than before? Before you test this, you have to clear your browser cache.



Go on this same post[/b] and try to click on side of the thumbnail I see what you get. I attach a printscreen (capture thumb) to show you how to replicate this error. Click where 1 is indicated and you will get a picture in new window, Click on 2 and you will get the popup

I'm still investigate on this. By the way, may i know those image is gallery right?


Check my print screen (social network button) and you can check it on the same post, social netwok button are donw the post, before was on side (float right) which is more easy for people to share, who read the post ntil the end? 20 % perhaps, no more so less chance to be share

I will consult with my designer regarding this.


On the same print screen you can check everything are at 0; and no I don't remember how was my url before!
I check an old post
here is the new url I get: http://www.nomadsroad.com/fr/le-voyage-et-pays-traverses/blog-du-voyage-interactif/entry/1133-route-aux-oiseaux-et-rencontre-ornithos
here is the old url I get from Facebook link: http://www.nomadsroad.com/fr/le-voyage-et-pays-traverses/blog-du-voyage-interactif/nomade-dans-l-ame/entry/18-asie/1133-route-aux-oiseaux-et-rencontre-ornithos but this one are also to 0 in place of 10 or 15 like for exemple! So it's also wrong, something happen somewhere!

Since Easyblog 5 changed some SEO behaviour, so it will affected this.
By the way, I already help you configured back with your original URL format, can you take a look of your blog post and see the Like count is it show correctly now? The following screenshot is what i did in your Easyblog SEO setting.
-> http://screen.stackideas.com/2015-06-22_1842.png
-> http://screen.stackideas.com/2015-06-22_1842_001.png


If this change are not possible, I will prefer to use the old version 3.9.19775 which was better for me, so if you can't help me could you give me the procedure to go back to the old version, the one who fit my need; the link t download the version I have before and how to get my money back, thanks in advance

Yes, that was possible, our developer still working on it. Hope you can give us a time to find out better solution regarding this. Sorry for make you feel inconvenience on this.
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Monday, 22 June 2015 19:20
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