By Romulo Provetti on Thursday, 28 April 2022
Posted in Technical Issues
Replies 3
Likes 0
Views 452
Votes 0
Hello. I ask for your help with the problem I'm having with my website. The comment form is not showing in the Joomla articles, as can be seen in this article below:

https://www.viagemdemoto.com/colunas/outros-artigos/4378-um-triciclista-perna-de-pau

Can you help me?

thank you
Hey there,

It seems that it was caused by the old system cache, once I cleared it OR turned off your System Cache, then it is showing fine back.

Can you take a look and see how it goes?
·
Friday, 29 April 2022 11:29
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks for the quick response. However, I still don't see the form on the desktop. I cleared the browser history. Other articles the form is being shown without formatting, as shown in the attached image.
·
Friday, 29 April 2022 20:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hey there,

I am really sorry for the delay in this reply as there were public holidays for us here.

I just take a look at your site again and it is rendering fine here for me as shown in the screenshot. https://monosnap.com/file/SKlsBqoqGp3ZKOIT4zvP30lNP9wUXe

Can you try to clear all of your caches and see how it goes?
·
Thursday, 05 May 2022 11:34
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post