Should i post it here?

Hey Christina,

*You can put the information in the optional information field below(SITE DETAILS). Don't worry about privacy. Only Support team can view the information.

ok done!

Hey Christina,

I've tried to install easyblog on your site but it seems like I'm hitting this error, Warning: Failed to move file! . This error is caused by the permission issue of your tmp directory as you can see from my screenshot here, http://screencast.com/t/XD5FtFq7 . Can you consult with your webhosting provider regarding on the file permission issue error and then ask them to increase the following value in php.ini to ensure smoother process during the installation of easyblog:
1) upload_max_filesize = 32M
2) post_max_size = 32M
3) memory_limit = 256M

Kindly get back to us once your webhosting already replied back to you.

All changes have been made!

Hi Christina,

Can you do a full backup of your database first before we proceed with the update? This is just a precaution steps in which must be taken before we proceed so that if anything happen during the update, we can revert back the changes.

By the way, let me clarify my understanding, you want to update EasyBlog 3.9 to EasyBlog 5 isn't? If that so, we will proceed with the update after you done backup your database.

Please advise.

Ok we backed up. I want to update to easyblog 5 as long as it will work stable with my current joomla version

Hey Christina,

I have tried to update Easyblog 5 in your site, it seems like the script hitting timeout when copying the file over your site from our server, can you consult with your Webhosting provider to help you increase this php value max_execution_time set to 300 ?

If can, can you help us extract this installer zip file from your JoomlaFolder/tmp/eb5/com_easyblog_full_community_5.0.17_joomla3.0.zip so that I can use second install from directory method and see how it goes?

Keep us updated when you have done.

Ok. This is from my web admin

I increased the value for the php max_execution_time to 300.

You can find the extracted files for the component com_easyblog_full_community_5.0.17_joomla3.0.zip to the folder JoomlaFolder/tmp/eb5-2

Hey Christina,

Thanks for getting back to us quickly, I have help you upgraded to latest version of Easyblog 5 , can you give it a check now?

Thanks it looks great. How can i resize the images in the blog homepage though? ( http://karpasia-hp.com/evzo-blog.html ). Its a new interface and im not familiar with it

Hey Christina,

You're welcome.

I have adjust the post cover from your backend > Easyblog > setting > layout > post cover , can you check on your blog frontpage and see is it you prefer this? If that is not, you can adjust from that settings. Hope this helps.

Great, thank you. Everything is ok now

You're welcome.

Glad to heard your issues resolved.