By Michael Proper on Tuesday, 26 June 2018
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Hi,
When I updating Easydiscuss on my local for ClearOS.com its showing failed on "Initializing Database Synchronization"

Please check screenshot for more information.

Thanks
Hey Michael,

Hm, can I know which version of MySQL do you have installed? Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time
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Tuesday, 26 June 2018 21:23
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Got the same problem today with latest EasySocial
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Saturday, 08 October 2022 00:28
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Every site has a different error when the installation hang on "Initializing Database Sychronization", either you can check the ajax response through the browser development console tool (you can check my attached video on how to inspect the error under the ajax request > preview or response tab) and see what is the real error it shows or you can start a new thread on our forum and provide us with your site backend and FTP access so we will check on this directly on your site.
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Saturday, 08 October 2022 09:54
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The problem I guess get sorted our when I install the new "Stackideas Toolbar pkg_toolbar1.0.18" then the installation process get trough correctly.
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Wednesday, 12 October 2022 22:29
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That was strange, this "Initializing Database Sychronization" shouldn't be related to the Stackideas toolbar installation.

Perhaps you can consider starting a new thread on our forums if you encounter the same issue so we can investigate this issue directly on your site.

Just for your information, I have locked and marked this thread as resolved to avoid confusion in the future. Please start a new thread if you have any other issues in the future so it will be easier for us to manage your inquiries.

Thanks for understanding.
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Thursday, 13 October 2022 10:16
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