FAIL - Initializing Database Stored Functions - GoDaddy
By Michael Leavitt on Monday, 07 July 2014
Posted in Technical Issues
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Tech Support:
I have been reading the Forum entries regarding the EasySocial upgrade issue due to database permissions. I am a GoDaddy user and will contact them tomorrow (after the weekend is over), but their tech support will not help with database issues. I also have a shared account and looking at your other Forum posts it looks like the only advice is to seitch hosting providers. But as easy as that sounds, it is not possible for me, so I either need to come up with a solution, or be stuck at the last update that works... or resurrect my JomSocial account and jump ship. None of us want that to happen.
QUESTION - Do you really think GoDaddy has the prohibition, or do you think it just takes a knowledgeable person to access my database via the PHP Admin access and do the wizardry needed to alter the settings from there? I only know a little when it comes to that, but I would gladly allow you access if you think there is a shot that it would work. Then a tutorial could be made so that other GoDaddy users would be able to set the permissions for their databases.
I do not want to jump ship!
Michael Leavitt - Orem, Utah
P.S. If you think there is a chance of getting it to work an a GoDaddy shared account, then let me know and I will provide the access information for the site and database.
Hello Michael,

I would stay away from Godaddy whenever possible because they are really just really bad in terms of moving ahead with technology and they are still stuck in their own safe zone. Anyway, the next version of EasySocial, we'll be removing these stored functions as it turns out, we have quite a number of Godaddy users using our products and we have to ensure that the upgrade would work for them.

In short, if Godaddy isn't going to do anything about the database access, wait for the next release
Mark
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Monday, 07 July 2014 12:14
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Thanks Mark. I appreciate your help!
Michael Leavitt
Michael Leavitt
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Monday, 07 July 2014 19:25
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If stored functions are used to achieve better performance, why revert back? Just to support providers stuck in the past?
Antonio Starace
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Monday, 07 July 2014 20:12
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Hello Antonio,

I totally agree with you here but we have been receiving close to 5 - 10 support requests each day regarding issues with installation and it's all simply because their stubborn web hosts are not willing to chase up with technology and being over traditional.

If this continue to go on, we might eventually spend most of our resources in supporting issues like this
Mark
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Tuesday, 08 July 2014 01:58
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Mark:
Why can't you, as a developer either contact GoDaddy directly and/or provide us with a letter explaining the exact details so that we can forward it on to our host provider? I would be more than happy to forward on to GoDaddy Support the issue, but I do not have the savvy to explain exactly what it is that I need changed. If you craft the verbiage, then I will gladly take it up the support ladder. I am sure that other GoDaddy users would do the same. They will not change unless enough people make the educated request. I would think that you could rattle the bushes from the developer end and it would carry a lot more weight with GoDaddy.
Michael Leavitt
Michael Leavitt
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Tuesday, 08 July 2014 02:05
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Hello Michael,

We did try this and most of the time, we always receive an invisible email (no replies ) . Unless we are some huge enterprise like Microsoft, Apple, Google , Facebook or any other large organizations, I really doubt that they would do anything about it unless they feel obsolete.

For instance, when I was working on JomSocial 7 - 8 years ago, most hosting providers defines their upload_max_filesize to 2mb and they never intend to change but as software grows, they see the need to change this because otherwise, they would lose all their customers and become obsolete. This has been the trend for most hosting companies In fact, back then, I still see web hosts providing MySQL 3 and that's like really ancient but today, I have never seen any host still offering MySQL 3.
Mark
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Tuesday, 08 July 2014 03:02
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