By Jaakko Leislahti on Thursday, 23 March 2017
Posted in Technical Issues
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On our live site has Komento installed and its working nice. Only sharing to Facebook, using mobile, does not work. What should we do? Please advice
Hi Jaakko,

Kindly find my response for your inquiries below:
On our live site has Komento installed and its working nice. Only sharing to Facebook, using mobile, does not work. What should we do? Please advice

->I've replicate this issue and seems like there is a bug regarding this. I've logged this issue in our issue tracker and our developer will take an action for this.

Also i would like to change licence url to point correct service (kotikaupunkinahamina.fi) but i didn't find rigth place to change ti...

-> I'll extend this to our marketer to change your support domain to kotikaupunkinahamina.fi
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Friday, 24 March 2017 11:43
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Hi,
Thank you for your response. I will wait your solution for this problem.

Yuo send another response (i don't see it here) where you asked me to add following code to css file:
@media (max-width:768px)

{

#kt .kt-share-balloon {

left: -210px !important;

}

}

I didn't help and now with iphone 6+ i can't even see link correctly?
Shall i send credentials again for you? I checked and those worked fine?
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Friday, 24 March 2017 13:20
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Hi there,

Based on my response above(Deleted), those fixes only for css and it not related to sharing issues. Sorry for any inconvenience as i have tested it wrongly. . Thanks for your understanding
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Friday, 24 March 2017 15:36
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Any progress?
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Friday, 24 March 2017 20:44
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Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've applied some temporary fix in this file -> JoomlaFolder/components/com_komento/themes/wireframe/comments/sharing.php , can you give it a check again?
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Saturday, 25 March 2017 12:05
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Great job, seems to be working correctly! Good work, excellent extension!
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Saturday, 25 March 2017 17:10
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You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
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Sunday, 26 March 2017 08:58
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