By Carl Farrington on Tuesday, 17 March 2015
Posted in Technical Issues
Replies 16
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Prior to upgrading to your latest version 1.3.21 our facebook signup and registration were working fine. After the upgrade, when someone tries to authenticate with facebook , it authorizes them and brings them to blank space under toolbar at this link http://www.vapertrek.com/index.php/registration/oauthDialog/facebook

Please advise....
Hello Carl,

Just a heads up from our conversation on skype, in case anyone facing the same issue please download the attachment below and place it inside /components/com_easysocial/views/registration folder
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Tuesday, 17 March 2015 18:36
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Hello Carl,

I have tried to access your site and when I tried to sign in with Facebook, it seems to be working fine as you can see here, http://screen.stackideas.com/2015-03-17_1026.png
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Tuesday, 17 March 2015 10:26
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Mark,
This is because I had to do a rollback with akeeba to the previous version. There were a couple of issues including the facebook one I described that I simply could not have happen at this early stage of building the members. Aside from the facebook issues the other important one is I had used the module toolbar as the primary toolbar for all sections of the site as a common thread, so that no matter where in the site they were, blog, discussions and so on, one toolbar would remain at the top of every page. I therefore turned off the toolbar in easysocial, and used the module as the toolbar for each section as well. When I updated, whenever you turned off the toolbar in easysocial settings, the module although seperate would not show as well. Also the upgrade button in the backend would not upgrade, and downloaded and installed. I was under the impression that in the back end it would uprgrade via the admin versus manually downloading and upgrading. I will attempt again, but only when it is early in the morning as it is now, and I know if I need help I can more easily get you during that time. No complaints, just thought others may have had the same result. I can create another restore point and show you if you like. Let me know.
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Tuesday, 17 March 2015 13:16
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Hello Carl,

For the toolbar issue, please download the attachment below and place it inside /administrator/components/com_easysocial/includes/toolbar and see how it goes.

Regarding with the upgrade button not working, the upgrade button functionality will only work from version 1.3.21 and onwards.

Regarding with the facebook issue, please get back to us when you have created a new restore point and upgrade the easysocial to the latest version so that we can test it and apply the necessary fix on your site.

I am sorry for the inconvenience caused and please advise.
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Tuesday, 17 March 2015 13:41
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I have created backup or restore, i have installed new version. The toolbar is ok, however all modules on the sidebar2 are not showing.
In reference to the facebook, please try to log in with facebook again, and it will authenticate but not take you to the main page. You can test now to see what I mean.
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Tuesday, 17 March 2015 14:05
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sidebar is ok now, cleared cache
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Tuesday, 17 March 2015 14:06
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Here is the link to the site http://vapertrek.com

If you login with facebook, it authorizes, however it leaves you at blank stream and not the home.
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Tuesday, 17 March 2015 14:09
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Hello Carl,

I am sorry for the delay of this reply.

I've confirmed that when a user is logged in into your site via facebook it will be redirected to the blank dashboard. Can you provide us with Joomla backend and FTP access so we can further check on this issue?
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Tuesday, 17 March 2015 15:54
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Back end is user ... password ...
update on ftp info .... user ... and password ...
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Tuesday, 17 March 2015 16:05
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Hello Carl,

While I'm debugging, it seems like your site has blacklisted my IP for some reason. Here is the error message that I get when I'm trying to access your page.

You are a spammer, hacker or an otherwise bad person.


My IP address is 175.136.61.123 . Please advise
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Tuesday, 17 March 2015 16:37
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I will check the admin tools......
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Tuesday, 17 March 2015 16:46
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Please try again and if this doesnt work I will have it whitelisted at the data center........
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Tuesday, 17 March 2015 16:50
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Hello Carl,

I still receiving the same message when I'm trying to access your url
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Tuesday, 17 March 2015 16:58
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can you get me on skype , my skype username is carlucci001 so we can test what is wrong, data center says you are not blocked, and admin tools has you whitelisted.......
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Tuesday, 17 March 2015 17:20
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I found your ip address in admin tools as blacklisted, i have removed it.
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Tuesday, 17 March 2015 17:35
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Hello Carl,

I can replicate the issue in our local. I will continue to investigate on this issue and will inform you back as soon as possible with the proper fix.
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Tuesday, 17 March 2015 17:42
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