Facebook images not showing
By Marcus Roskill on Saturday, 20 October 2018
Posted in General Issues
Replies 1
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Hi, some posts that have been copied from Instagram or Facebook are not delivering to all users. For example, this https://www.instagram.com/p/Bomjwf1HRRU/?utm_source=ig_web_copy_link is is visible to HNBadmin but my profile MarcusR1 can't see the picture (see screen shot) please can you investigate?
Hey there,

I am really sorry for the delay of this reply as it is a weekend for us here.

Can i have this 'HNBadmin' user login access? If other user unable to see that preview image, mean this 'HNBadmin' also unable to see that image as well.

Based on what i checked, it seems like that image link unable to load, this is that image link :
[gist type="php"]
https://scontent-lhr3-1.cdninstagram.com/vp/0e8c1b4ca5d953063492772870ccdaff/5BC86732/t51.2885-15/e15/41791714_310784906410412_3497643979418107904_n.jpg
[/gist]

By the way, i did tried share that instagram link in my locally, it seems like now this instagram post changed to use this cover image.

[gist type="php"]
https://instagram.fkul14-1.fna.fbcdn.net/vp/20ec9f4c7cd55a8219eaf671a76c00e7/5BCDAD32/t51.2885-15/e15/41791714_310784906410412_3497643979418107904_n.jpg
[/gist]

If you do not want to re-share this post in your site, perhaps you can update your site database access so I can help you change to this image link.
Arlex Wong
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Saturday, 20 October 2018 10:01
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