By Tim on Tuesday, 21 October 2014
Posted in Technical Issues
Replies 10
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Good morning! We have been using autoposting from our site to our facebook page (https://www.facebook.com/WACCWarsaw) , but the blog-images are no longer loading into the facebook post (please see attached) . This is not the case for some of our other sites which we believe are configured the same. Any assistance appreciated!
Hello Tim,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? Also, can you please provide us with your login credentials for your Facebook account as well?

By the way, it looks like your subscription has expired and in order for you to continue requesting for support, you will need an active subscription. If you have already renewed, please let us know so that we can correct this for your account.

Thank you for understanding.
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Tuesday, 21 October 2014 22:48
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FTP Credentials for wacc.warsaw.k12.in.us
Tim
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Thursday, 23 October 2014 23:06
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Tested, Updated J Admin login
Tim
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Thursday, 23 October 2014 23:08
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Hello Tim,

Hm, when I tried to access your site, all I see is this, http://screen.stackideas.com/2014-10-24_0100.png . Can you please advise?
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Friday, 24 October 2014 01:01
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Sorry about that, you should be good now.
Please try again.
Tim
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Friday, 24 October 2014 01:20
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Hello Tim,

Can you also provide us with your Facebook login credentials as well? Also, it seems like the FTP access provided isn't working, http://screen.stackideas.com/2014-10-24_0218.png
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Friday, 24 October 2014 02:18
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SFTP Port 22.
I should have mentioned this in original post.
Tim
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Friday, 24 October 2014 02:50
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Hello Tim,

Sorry to keep pestering but is it possible to also provide your Facebook login credentials too as posted above? I need to login to view your post.
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Friday, 24 October 2014 02:55
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I'm sorry, we will not be able to provide credentials to our client's personal facebook account, but would be able to add you as a developer on the app if that is what you need. See attached for what I mean:

Or we can add you as a manager on the waccwarsaw page.
Tim
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Friday, 24 October 2014 02:59
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Hello Tim,

Hm, that's really odd as I have just posted a blog post with a sample image and it appears just fine, http://screen.stackideas.com/2014-10-24_0329.png . I have a feeling that the reason that Facebook is not picking up your images is because the image size is too small. Can you try with a larger image on a new blog post?
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Friday, 24 October 2014 03:30
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