By Chris Chase on Friday, 08 January 2016
Posted in Technical Issues
Replies 7
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We are still setting up multiple Facebooks where the app is being setup according to your how-to documents and we are still unable to select the right company page. Either it does not show the selection box at all or in the selection box has a limited list of options. I know that it is possible for the selection box to show all companies listed because it has before. Do you know what might be causing this?
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
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Friday, 08 January 2016 12:05
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Here is the login information but we need to know how you fix the issue
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Friday, 08 January 2016 23:24
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1. When accessing http://www.sysoptix.com/administrator/index.php , it redirects me to the front page.

2. Please edit your post above to include the ftp access as well.

3. Please do not reply this post with your access because this ticket is public unless this ticket is set to private.
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Saturday, 09 January 2016 14:19
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Did you find a solution for this as I am also unable to see any pages or groups and connect to them?

In fact the notes and the Facebook app flow are quite different now, it would be very helpful to have an update on the notes.
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Tuesday, 12 January 2016 17:03
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Hey Dot,

If you have a similar issue, I would suggest that you start a new topic because Chris hasn't got back with us regarding the 2 issues I posted above.
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Tuesday, 12 January 2016 17:17
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Problem solved, NEVER put in http://www.domainname.com only put in domainname.com, once I removed the www I received the correct link when connecting to Facebook which then allowed me to see my pages and groups.
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Tuesday, 12 January 2016 17:57
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Thanks for updating Glad that your issues are resolved now.
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Tuesday, 12 January 2016 18:03
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