Facebook - 404 Error Logging In
By Ulysses Gonzalez on Tuesday, 25 July 2017
Posted in General Issues
Replies 29
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Issues logging in with either Facebook or Twitter, but mainly Facebook.
When clicking on the link it pulls up a 404 error.
Although it seems to work sporadically, I think a setting might be off or simply a user error.

Also, been having issues having the last two approvals with Facebook Developer Team.
Publish Pages
Manage Pages

Which may have a lot to do with the errors I am exhibiting.
Yet, I have supply three different videos displaying the routine a member or admin would use and why we need it and they have denied each and every time.
You're welcome

At first, I also thought that is already set to everyone privacy when you submit a photo stream on your site.

But what i realised is if I revert back that user privacy "Who able to view your photo" to Registered, then you submit a photo stream, that moment the POST request to Facebook, this photo is unable to allow Facebook to access it is because you did set that photo only registered user can view it.

The reason why it work for social share to Facebook when you scrape data again from Facebook debugger tool, Facebook actually will re-crawl again that single stream item page instead of that POST data, this actually different when you auto post to Facebook when you submit a photo stream.

At least you were able to figure it out... As well as confirm we don't need Facebook publish/manage page setup. Although I did notice that when posting to EasyBlog and allowing to share to my Facebook didn't seem to work. I wonder if that is why I needed to have publish/manage pages.

Do you mean when you submit a new blog post, this blog post doesn't autopost to their Facebook user profile page?
If yes, perhaps you can start a new thread so we can better have a check regarding this issue?
Because as long as you get approval this Facebook user permission `publish_actions`, your existing user should be able to autopost to their Facebook user profile page when their Facebook user account authenticated on their Easyblog user profile.
Arlex Wong
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Saturday, 29 July 2017 21:40
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Can you update your Joomla backend and FTP access once at http://stackideas.com/dashboard/site so next time you do not need to manually provide your site details every time when you start a new thread on our site.
Arlex Wong
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Tuesday, 25 July 2017 19:33
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Hello admin forums :
An update was made to the application of
EasySocial is up to date
Installed version: 2.0.19 Latest version: 2.0.21


When I enter the Facebook icon it shows me an error message

http://store6.up-00.com/2017-07/150095190437811.jpg
Saad Kamel Ahmoudi
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Wednesday, 26 July 2017 09:40
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Hey Saad,

We will check on your original ticket https://stackideas.com/forums/update-was-made-to-the-application
Arlex Wong
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Wednesday, 26 July 2017 10:04
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Hey, Saad, I am updated to latest version: 2.0.21 and having the error 404 with Facebook and Twitter.
It seems to be sporadic though; which is strange.

Hi Arlex,
Placed the site information; as requested. Guessing I should have done that a loooooooong time ago.
By the way, I tested the same issue on an iPhone last night and it worked..

Seems like it's touch and go...
Hopefully, we can figure it out.
thanks
Ulysses Gonzalez
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Wednesday, 26 July 2017 12:16
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Hi there,

It would be best if you can provide us with your Facebook access credentials for further check on this issues. Please advice.
Abdul Warith Norudin
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Wednesday, 26 July 2017 15:48
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I have edited the initial ticket and place credentials for Facebook Developer site.
Also, have a few images for reference;

https://www.screencast.com/t/LVyGUHIJ
https://www.screencast.com/t/lohkxGDDTuI
https://www.screencast.com/t/BB5EHLKZn
Ulysses Gonzalez
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Thursday, 27 July 2017 11:29
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Hi there,

It seems that it will always redirected to this menu item http://take.ms/rtaAg as it current alias is used for registrations purpose but, currently, it is set up for login purpose. That is why it redirected wrongly. I have disabled and it should works fine now.

Also, been having issues having the last two approvals with Facebook Developer Team.

May i know whether it is required for your user to autopost their story on their own form? If not, you are not required to submit for review for those review listed above.

Please advice.
Abdul Warith Norudin
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Thursday, 27 July 2017 14:11
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Thanks, I will test the site within the next few days and if there is an issue I will write up if needed on a separate ticket.

As for Facebook share... I noticed the little bit of testing that there seems to be a difference between one to the other.

The social share allows us to write something up prior to sharing on facebook, twitter, etc..

While the other only allows sharing your profile image and name of the community.

Is there any way to change it so viewers on Facebook could see the image and have something written where it transfers over to Facebook?

See quick video showing differences;
https://www.screencast.com/t/Y4fvmBhlb4Hb
Ulysses Gonzalez
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Thursday, 27 July 2017 15:45
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Hi there,

Thanks, I will test the site within the next few days and if there is an issue I will write up if needed on a separate ticket.

Kept us updated then

While the other only allows sharing your profile image and name of the community.

There should be different as currently, you have enabled 'Enable Lockdown' for your site and Facebook cant access/crawled into your site as it is required for you to logged-in to the site first before you can do anything. As you can see here http://take.ms/7q8Lh, it will redirected you to 404 page and there are no way Facebook can access/crawled into your site.

As for sharing using autopost, it is working as it should because you have gave permission for facebook to access/crawled them using your Apps. So facebook can crawled into your facebook through your App API, token and etc.

In order for it to fetch the image correctly(using social share), you have to disable 'Enable Lockdown' for your site. Please advice.
Abdul Warith Norudin
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Thursday, 27 July 2017 16:33
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Oh, the reason why it was showing a 404 was that I removed the link.
The site has been disabled for lockdown:
https://screencast.com/t/Pcvy9VFVF

I have just been testing and deleting; so you caught a link that was no longer on the site.
Hence, the 404 error you received.

Nevertheless, I did another and will leave it in place until you are able to review;
https://mcity.pro/community/stream/item/538

Here were the results from the development tools;
https://screencast.com/t/bPUb7OL0lnLY

In the end, it would be nice to be able to scrape some of the date and perhaps have the image display on Facebook with any written comments made by the member; such as Hey guys take a look at this cool stuff, i.e.
Ulysses Gonzalez
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Thursday, 27 July 2017 17:49
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You actually have to scrape again for that URL from Facebook debugger tool when the lockdown mode is switch off, you can check my attached screenshot below, when I re-scrape again, it show the correct content now but unfortunately your image is too small which not meet the Facebook image minimum requirement.
Arlex Wong
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Thursday, 27 July 2017 20:06
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That makes sense, but here we go...
I tried it again in an effort to solve this issue and (re)post properly within Facebook
This time image was extremely large.

It seems there is an issue with "Share App ID Missing"
Does this have anything to do with not having both of these approved by Facebook;

  • Publish Pages
  • Manage Pages
Ulysses Gonzalez
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Thursday, 27 July 2017 21:18
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forgot to add a screenshot
Ulysses Gonzalez
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Thursday, 27 July 2017 21:34
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Actually that is just a warning which Facebook detected this page you trying to share to Facebook do not have render this Facebook tag on the page fb:app_id, but this warning will not affect as what you trying to share stream content into Facebook.

The reason why that image become bigger is because Facebook detected this image width more than 1 certain minimum width so it will display the full width of that image into your Facebook post.

If it detected image width smaller than 1 certain minimum width, it will show the image display on the left position, you can refer on my attached screenshot below.

Hope this will help.
Arlex Wong
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Friday, 28 July 2017 09:15
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I think you may have partially misunderstood.
The image is not displaying on the Facebook-end.
Meaning, the member who would share to Facebook would only be able to display the same as we spoke of before.
It showed on the debugger software provided by Facebook Developer, but not on member profile or stream.
Even after attempting to use a larger image this time
Ulysses Gonzalez
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Friday, 28 July 2017 11:32
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I am sorry for the confusing in earlier,

it seems like you are referring that image doesn't show up correctly in Facebook when you submit a stream.

This one we have to access your FTP server to troubleshoot this issue.

Perhaps you can start a new private thread and provide us with your SFTP credentials or you can send to my email address here arlex.wong@stackideas.com
Arlex Wong
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Friday, 28 July 2017 13:45
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Tried it once more with another large image...
Here are the results...

If sharing while the member is posting something utilizing the Facebook (checkbox) next to share button.
It won't share the image, no matter what. It only shows member and community site, not image or comment made at time of posting in easysocial

If utilizing social sharing after it has been posted. Then click on Facebook to share to member's Facebook account it will show the image and any comments made at the time of sharing on easysocial onto Facebook.

What am I doing incorrectly?
https://www.screencast.com/t/hrgltf75gw
Ulysses Gonzalez
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Friday, 28 July 2017 13:47
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You actually didn't doing anything wrong here, that is correct and simple step normally user do it.

Perhaps you can read my previous response and provide us with your FTP access so I can better have a check.

https://stackideas.com/forums/facebook-404-error-logging-in#reply-352070
Arlex Wong
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Friday, 28 July 2017 14:18
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Hi Arlex,
I sent ya an email...
Ulysses Gonzalez
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Friday, 28 July 2017 14:31
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It seems like this issue a little tricky, based on what i tested even switch template and disabled most of the plugin, it seems like still not working.

What i noticed is when the Facebook first time crawl to your site e.g. one of the stream item, Facebook unable to get all the opengraph tag on the page, if you scrape again those link from Facebook debugger tool, it will start getting those correct info on the page.

I have a question, many i know how you mange those .htaccess rule on your site? Because when i open this .htaccess file on your site, it just show me this :
# This configuration has been moved to the application config file for performance and security reasons


Also may i know this Facebook user permission publish_actions you already get approval by Facebook reviewer right?
Arlex Wong
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Friday, 28 July 2017 16:33
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Sent you a copy of .htaccess via email.

As for the other question; no.
Facebook Development did not approve of the following;


  • Publish Pages
  • Manage Pages


I sent over attachments at the beginning of the ticket as to why they said no.
Also included a link to the video sent to Facebook in hopes of getting Stackideas perspective on what I might have displayed incorrectly on the video. So we can get these two approve because this could also be the root of the issue. Hence, why I mentioned it at the beginning. Had a funny feeling it could be it, but again I could be incorrect in this.

I'll wait till I hear back from ya.
Ulysses Gonzalez
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Friday, 28 July 2017 19:55
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After troubleshoot long hour ago, it seems like that is your user profile privacy "Who able to view your photo" which set to Registered by default which caused Facebook unable to view this single photo on your site.

I already help you changed this privacy to public , can you give it a check is it work fine now?

By the way, these 2 Facebook user permission Publish Page/Manage Pages you actually no need submit for approval, because we didn't use this Facebook user permission yet.
Arlex Wong
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Saturday, 29 July 2017 13:24
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Thanks Arlex for taking the time out to figure this one...

I will say to my defense, it just seemed a bit odd because the social share button allowed Facebook to scrape data. Yet, doing the same thing; as well as ensuring the comment was set to Share with: "Everyone" wouldn't produce the same results.

At least you were able to figure it out... As well as confirm we don't need Facebook publish/manage page setup. Although I did notice that when posting to EasyBlog and allowing to share to my Facebook didn't seem to work. I wonder if that is why I needed to have publish/manage pages.

Thank you so much for your time and help on this one:D
Ulysses Gonzalez
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Saturday, 29 July 2017 13:41
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Thanks so my Arlex for explaining this in detail.
Going to submit a different ticket for EasyBlog/Facebook, shortly.
Enjoy your weekend:D
Ulysses Gonzalez
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Sunday, 30 July 2017 11:06
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Thanks for updating Ulysses, glad that your issues are resolved now.
Mark
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Sunday, 30 July 2017 13:32
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