Everything becoming unresponsive in easydiscuss
By Don Lewis on Tuesday, 28 February 2017
Posted in Technical Issues
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as i have been adding categories to my easydicsuss forums, the more stuff i tweak on the component, the ore unresponsive it has become. I can no longer rearrange category and forum orders, i cant click on the majority of the links in the admin panel. I cant change the type of forums they are, i cant change anything. Whats going on? Ive got well over 100 members that are relying heavily on these forums and i cant even adjust any settings at all in there!
It seems like everything Easydiscuss JavaScript is loaded from your CDN -> for example : http://cdn.americanpatriot3.com/media/com_easydiscuss/scripts/site/easydiscuss-4.0.13.js

And I realised when I access above link, it will just show blank page, I believe you no longer use CDN for now.

So I have help you removed this CDN domain "cdn.americanpatriot3.com" from your Easydiscuss backend, can you give it a check is it work fine now?
Arlex Wong
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Tuesday, 28 February 2017 15:49
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At this point, i cannot even enter the settings menu to change anything
Don Lewis
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Tuesday, 28 February 2017 14:32
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Thank you Arlex! Everything is working beautifully. One more question though, when people are posting int he forums, the site admin's email address is showing up almost like a signature in there. How can i remove that? Thank you again!
Don Lewis
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Wednesday, 01 March 2017 00:14
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Hello Don,

Did they post via e-mail? If they are posting via e-mail, you would want to remove the settings in the e-mail parser shown here, http://take.ms/XeemI
Mark
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Wednesday, 01 March 2017 00:50
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No, sorry. they just posted in the forums as a new post.
Don Lewis
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Wednesday, 01 March 2017 05:23
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This is what I am seeing on most of the posts in the forums. There is an email address, which is my site admin email address, that is showing up in the bottom of everyone's posts. I desperately need to get rid of whatever it that is causing that lol
Don Lewis
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Wednesday, 01 March 2017 05:29
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Hey Don,

I've tried to create a new discussion post on your site, but it seems like it didn't auto fill in your site admin email address on my discussion, you can check my attached screenshot below.

Perhaps you can try submit a new discussion on your site and see can replicate this issue?
Arlex Wong
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Wednesday, 01 March 2017 12:12
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After checking out your post, I've noticed that all of the posts that were migrated from lumens are the ones that have the email address attached. I used the built in migration system that came with easydiscuss
Don Lewis
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Wednesday, 01 March 2017 13:11
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May i know which migrator tool you using from Easydiscuss?

Is it all the existing post showing the same email? If yes, I will run a script to remove all from your discussion content.

Also can you do the full backup from your database data in case any happen you still can able to restore it.
Arlex Wong
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Wednesday, 01 March 2017 13:28
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this is the migrator tool i used. it came with easy discuss built in. after everything completed successfully, i removed kunena
Don Lewis
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Wednesday, 01 March 2017 13:33
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I have completed the database backup
Don Lewis
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Wednesday, 01 March 2017 13:48
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Can you check again? It should work fine now.
Arlex Wong
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Wednesday, 01 March 2017 14:32
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BEAUTIFUL! Thank you so much. What was causing the problem?
Don Lewis
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Wednesday, 01 March 2017 14:40
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You're welcome

Currently I am not really sure why it render the email address in discussion post, and i did tried in my locally for Kunena post migrate in Easydiscuss, it seems work fine.
Arlex Wong
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Wednesday, 01 March 2017 15:39
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Thank you Arlex
Don Lewis
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Thursday, 02 March 2017 07:36
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Hi there,

You are most welcome. Glad to hear that your issue has been resolved now.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.
Arlex Wong
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Thursday, 02 March 2017 10:06
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