By Fagault Eric on Monday, 14 January 2019
Posted in General
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Hello,
I installed the package (Plugin + Telmplate ESMobile) but there is no rendering on mobile.
How can I use the Template for EasyBlog?
Bets regards.
Eric
Hello there,

I installed the package (Plugin + Telmplate ESMobile) but there is no rendering on mobile.


I just tested and it is working correctly on your site as shown in the screenshot.

How can I use the Template for EasyBlog?


Do you mean the esmobile template for EasyBlog? If yes, as long as you are in mobile view, it will work fine.

If no, may I know what template are you referring to?
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Tuesday, 15 January 2019 12:43
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Make sure you disabled 'EasySocial Pages Only' in 'System - EasySocial Mobile' plugin's setting so that it will work on our other components.
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Tuesday, 15 January 2019 12:46
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Hello,
This plugin is for the site where I use Easyblog.
The option is deactivated, but the template is not used on mobiles.

http://www.crespo.fr/recettes/idees-recettes.html
The blog is currently only administrator access, I can give you admin access if you want to control.

Best regards.
Eric
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Tuesday, 15 January 2019 16:51
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Hey there,

This plugin is for the site where I use Easyblog.
The option is deactivated, but the template is not used on mobiles.

http://www.crespo.fr/recettes/idees-recettes.html
The blog is currently only administrator access, I can give you admin access if you want to control.


Make sure you had installed 'Esmobile' template too if not it is not going to work.

If the issue still persists after install the esmobile template, can you provide this http://www.crespo.fr/ site's access and its FTP's access so that we can have a better check of it?
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Tuesday, 15 January 2019 17:26
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Thank you for your reply.
The Template is well installed. (I use it with easysocial already)
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Wednesday, 16 January 2019 01:29
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Hey there,

You're most welcome.

May I know has your current issue has been resolved?
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Wednesday, 16 January 2019 10:02
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Hello,
No, it has not changed.
Best regards.
Eric
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Wednesday, 16 January 2019 14:51
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Hey there,

Do you mean that the esmobile still not work for Easyblog?

When I was trying to access your backend, it gave me the following error:

Warning
Username and password do not match or you do not have an account yet.


Also, when I was trying to access your FTP, it gave me the following error:

Command: PASS **********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server
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Wednesday, 16 January 2019 15:59
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Here are the information of connection to the site
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Wednesday, 16 January 2019 16:05
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Hey there,

I am still having the same error for both backend and FTP.

I suspect the passwords for both are incorrect.

I would like to confirm with you, is it that the esmobile still not work for Easyblog on your site?
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Wednesday, 16 January 2019 16:14
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Hello,

No ESMobile does not work on this site

I use Filezilla and connect to FTP with this information.
I just tried right now.
I copy the information privately
Best regards.
Eric
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Wednesday, 16 January 2019 16:54
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Hey there,

Based on what we checked again, it seems that 'Mobile Web Template' requires EasySocial to be installed in order to work.

I would suggest you to install EasySocial on your http://www.crespo.fr site but you don't need to use it.
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Wednesday, 16 January 2019 18:09
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Hello,
Thank you for your reply.
For the installation do I need a license?
Best regards.
Eric
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Wednesday, 16 January 2019 18:21
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Hey there,

As long as you have the installer, you can install it into multiple sites.

But we can provide you support based on the domain that you assigned to your current license only.
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Wednesday, 16 January 2019 19:35
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