By Yann Anderson on Sunday, 12 July 2020
Posted in Technical Issues
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Hi Friends,

Please take a look to my attached pictures and you'll understand the problem

If you visit my site in english (es link) ==> https://www.yannanderson.com/en/friends

- OR -

If you visit my site in french (es link) ==> https://www.yannanderson.com/fr/friends

and you are NOT LOGGED IN, please click to "friends" link in the main menu, then you can see a wrong url :

https://www.yannanderson.com/en/friends/yannanderson for the english version and
https://www.yannanderson.com/fr/friends/administrator for the french version...

Normally, url should be https://www.yannanderson.com/en/friends or https://www.yannanderson.com/fr/friends

Why some usernames are added automatically at the end of the url ???

Thanks for your precious help,

Best Regards,

Yann Anderson
Hi Yann Anderson,

Just to update you that I've applied a fix on your site to address this issue and, I've re-enabled the setting 'Enable SEF Cache File'. I then purged the sef url cache from EasySocial.

Can you monitor and see if you still encounter this issue?

By the way, below is the file I've modify on your site.

JOOMLA/components/com_easysocial/router.php

Hope this help and have a nice day
Sam
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Friday, 24 July 2020 19:26
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Hum, the problem no longer exist, since I've cleared my SEF URLs (https://www.yannanderson.com/administrator/index.php?option=com_easysocial&view=sefurls)

I don't know whats appened ?
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Sunday, 12 July 2020 03:10
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Hi Yann Anderson,

Regarding your issue, did you recently changed any settings / items related to menu items? E.g. adding new ES menu items or updated ES menu items. If yes, its recommended to purge the SEF urls from EasySocial SEF URLs page so that EasySocial can regenerate the correct sef links.

Anyway, glad to hear your resolved now. Do let us know if you encounter this issue again and do not purge the SEF Urls first so that we can investigate further on your site.

Hope this help and have a nice day
Sam
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Monday, 13 July 2020 11:25
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Hi Sam,

No, I make any changes this is why I don't understood this bug. In fact, I purge sef urls everytime a new ES version is available, this is why I dont know why this links was wrong. But now, it's ok....

Have a nice day !
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Monday, 13 July 2020 17:51
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Hi Yann Anderson,

Thanks for your reply. I will keep in view on this issue and see if other customers complain the same issue or not.
Thanks again and have a good day
Sam
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Monday, 13 July 2020 18:30
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Hello, can you please take a look to my site, the probleme is back. When you click on the main menu the "friends" link, that not show easysocial stream, but an album of yann anderson. Do you know why ?
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Friday, 24 July 2020 03:29
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See attached picture, normally, when you click "friends", the link must be http://www.yannanderson.com/friends and show es stream. But it show this url https://www.yannanderson.com/fr/friends/photos/32-flyers-2018-12-28

This probleme appear since I've updated from version 3.2.16 to 3.2.17
But it was the same probleme by updating from version 3.2.15 to 3.2.16

I know if I clear my Sef URLS, it will be ok, but before to do that, I show you this bug.
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Friday, 24 July 2020 03:50
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Hi Yann Anderson,

I am sorry for the delay of this reply.

Regarding your issue, I've take a look at your site and what I find out is, the non-sef url's hashkey that registered into EasySocial's url cache file seems wrong which causing your menu item 'friends' to point to wrong page.

For temporary workaround, I've disabled the url cache file from your EasySocial. You can find this setting at your EasySocial backend under settings -> general -> seo -> 'Enable SEF Cache File'.

Also, I've logged this issue into our tracker and we will do further check as why system logged the wrong hashkey into the cache file.

I apologise for any inconvenience that may have caused to you.

Hope this help and have a nice day
Sam
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Friday, 24 July 2020 13:47
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Hi Sam,

Thank you very much for your help !

Currently, my site work fine, maybee because you purged the sef urls cache, or maybee because of your new JOOMLA/components/com_easysocial/router.php

So, I can imagine you saw the source of this bug ?

I play a lot with my site and I'm sure this is a recent but, that appear maybee with version 3.2.14 or 3.2.15 or 3.2.16, maybee you make some changes in one of this version related to the cache or the sef urls ?
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Friday, 24 July 2020 23:19
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Hello Yann,

Thanks for updating us on this. Let us know if you encounter this issue again because we still need to test the patch which Sam added on the site.
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Saturday, 25 July 2020 21:04
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Sorry I wanna say "this is a recent bug" , not "a recent but"

Ok Mark, after the next update, I will wait 1 or 2 weeks and if the probleme no longer appear, I can close this ticket.
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Saturday, 25 July 2020 21:24
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No problem Yann, please update us if you still encounter any issues after this.
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Saturday, 25 July 2020 21:36
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Hello,

I think I can close this ticket, the probleme is solved.

Thank you guys !
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Thursday, 20 August 2020 04:44
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Thanks for updating Yann, glad that your issue is resolved now.
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Thursday, 20 August 2020 13:20
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