Hey there,

We had go through a few articles already. It seems that in Mailchimp API 3.0, it does not allow users to choose whether they want the welcome message email to be sent or not anymore.

There are 2 ways to achieve this:

1. You need to enable 'Use Double Opt-In' setting in the MailChimp custom fields in EasySocial and enable "Final Welcome Email" on MailChimp.

2. If you disable 'Use Double Opt-In' setting but want it to work, you'll have to create an "Automation Workflow" to send Welcome Email to your subscribers on MailChimp.

You can check it out here. https://help.mailmunch.com/hc/en-us/articles/206143089-How-to-Enable-MailChimp-s-Welcome-Email-

If you still can't make it successfully, can you provide us with your MailChimp access so that we can have a better check of it?

Hi Irwin,

The problem isn't setting up the automation. The automation is already set-up in Mailchimp. (I've updated the original post with my mailchimp login)

The problem is that the two new users were not added to the Mailchimp list (even though I've entered the API and list ID) and therefore the automation wasn't sent.

We want new users to be added to the mailchimp list when they register for easy social here:
https://www.bsmartguide.com/community.html

And also, when they subscribe to a Membership Pro plan and get added to the EasySocial user list here:
https://www.bsmartguide.com/membership/subscribe.html

Hey there,

I am really sorry for the delay of this reply as it is a public holidays for us here.

Based on what I checked, it seems like you didn't add this mailchimp custom field into your user workflow, you can check my attached screenshot below, so this custom field will appear on the full registration form (http://take.ms/MotsW), the user have to tick this option so this user only can subscribe to your mailchimp list it.

And I also noticed you have allow user register through the social network and the quick registration.

Currently we do not have render this mailchimp custom field in quick registration form, if you would like to show this mailchimp custom field on your quick registration form, you have to manually run this following SQL query in your database :

update `l37qi_social_fields` set `visible_mini_registration` = 1 where `app_id` = 96;

And download my attached file and replace into this file location on your site.
JoomlaFolder/administrator/components/com_easysocial/includes/fields/fields.php

Lastly, if the user register through social network then that is not possible to auto subscribe to your mailchimp list id because it doesn't go through that full registration form.

Can you give it a try again is it work fine now after you add that mailchimp custom field into your current user workflow?

Hi Irwin,

Are you saying that the only way to auto-subscribe users to our email list is to have the "subscribe to our newsletter" field checked on their profile?

Hi Irwin,

I have another question -

Many of our users register through Membership Pro (ES integration plugin).
https://www.bsmartguide.com/membership/subscribe.html

Is there a way for users to also auto-subscribe to our list and receive a welcome email when they subscribe with Membership Pro?

Hi Irwin,

I added the "subscribe to newsletter field" and checked the box for me personal account, but then I received an email asking me to click a link to confirm the opt-in (screen shot attached).

We don't want the double opt-in (it's too many steps for a new user), we simply want new ES users to be added to our list and then receive a welcome email in one step.

Is this possible?

Hi Irwin,

For what it's worth, we also have Membership Pro installed in our site and they allow an auto-subscribe to our MailChimp list upon purchasing a plan.

This is the functionality we need for EasySocial.

Is there any way you can provide an auto-subscribe functionality to our MailChimp list? It's too cumbersome to ask users to opt-in after already subscribing.

Are you saying that the only way to auto-subscribe users to our email list is to have the "subscribe to our newsletter" field checked on their profile?

What I mean is this Mailchimp custom field have to display on the registration form, so when someone who register on your site, they can able to see this field during registration process, once they checked this "subscribe to our newsletter" before submit the registration form, they will automatically subscribe to your mailchimp list.

I have another question -

Many of our users register through Membership Pro (ES integration plugin).
https://www.bsmartguide.com/membership/subscribe.html

Is there a way for users to also auto-subscribe to our list and receive a welcome email when they subscribe with Membership Pro?

I am not familiar with Membership Pro how it work, I just want to ask did it go through Easysocial registration form when someone trying to subscribe your plan?

If it didn't go through Easysocial registration form, then unfortunately that is not possible auto subscribe to your mailchimp list.

You have to consult with this membership Pro developer and see whether they got any integration with mailchimp subscribe list feature during this subscribe process (http://take.ms/wsjUy).

I added the "subscribe to newsletter field" and checked the box for me personal account, but then I received an email asking me to click a link to confirm the opt-in (screen shot attached).

We don't want the double opt-in (it's too many steps for a new user), we simply want new ES users to be added to our list and then receive a welcome email in one step.

Is this possible?

I already disable this double opt-in setting from Easysocial Mailchimp custom field setting (screenshot :
http://take.ms/3M4XfG )

Ensure that you do not have enable any double opt-in setting from your Mailchimp account.

Then test it again.

For what it's worth, we also have Membership Pro installed in our site and they allow an auto-subscribe to our MailChimp list upon purchasing a plan.

This is the functionality we need for EasySocial.

Is there any way you can provide an auto-subscribe functionality to our MailChimp list? It's too cumbersome to ask users to opt-in after already subscribing.

If Membership Pro do have this Mailchimp subscribe list feature, then you do not need to use Easysocial Mailchimp custom field.

Regarding with your second question, I already disable this double opt-in setting from Easysocial Mailchimp custom field setting, if you register through Easysocial registration form, you will not receive those confirmation email sent from Mailchimp.

Thank you, Arlex. You're always so helpful.

We'll install the "subscribe to newsletter" option in the quick registration. (It's the only registration option we offer.)

We'll test auto-subscribing to MailChimp from ES in order to send a welcome email and auto-subscribing from Membership Pro to send a welcome email and "Subscriber Benefits" email.

You're most welcome, keep us updated then.