1. The reason that the user is hitting this issue is because all of your menus for EasySocial is set to be visible to "Registered" only.
2. To fix this, you need to create a hidden menu item that links to the forgot password page. I have created the necessary hidden menu items for you and it works fine now but you should take a look at the menu items so you have a better idea on this in the future
3. This is not an issue with EasySocial but this is how Joomla works (with their view ACL tied to the menu)