By Yann Anderson on Wednesday, 19 April 2017
Posted in Technical Issues
Likes 0
Views 526
Votes 0
Hello,

If you access ES Backend, then you click "settings" tabs, then "general" tabs, you will see I cannot save the settings (i.e. try to change the first setting -enable lockdown mode) that not work

Can you tell me why ?
Hi Yann,

I've do some troubleshoot regarding this, as I try to var_dump in the administrator/index.php seems like my var_dump doesn't show as I try to save the setting. Which mean it doesn't come into Joomla yet, where it is the server was throw the error.
In your previous ticket, where you are hitting the same error and cathy was share something : https://stackideas.com/forums/es-installation-failled-at-the-final-step-5
disabled a false positive mod_security rule

Can you consult this with your webhosting provider regarding this?
·
Wednesday, 19 April 2017 19:34
·
0 Likes
·
0 Votes
·
0 Comments
·
Unfortunately, I'm not abble to send attached picture when using my mobile device ( upload file button dont work with android)
·
Wednesday, 19 April 2017 18:46
·
0 Likes
·
0 Votes
·
0 Comments
·
Oooops sorry I give you a wrong access :

http://www.yannanderson.com/net/administrator
·
Wednesday, 19 April 2017 18:56
·
0 Likes
·
0 Votes
·
0 Comments
·
Hello,

Thank you for your help. You have reason, it was caused by the firewall of my webhosting!

Probleme solved, thank you very much!
·
Thursday, 20 April 2017 13:37
·
0 Likes
·
0 Votes
·
0 Comments
·
You are most welcome Yann Glad to hear your issue has resolved.

As a gentle reminder, kindly start a new thread if you have any other issue in the future so it will be easier for us to manage your inquiry. I will lock and mark this thread as resolved.

Have a nice day ahead
·
Thursday, 20 April 2017 13:45
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post