By Michael on Wednesday, 26 May 2021
Posted in General Issues
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Hello Michael,

I am really sorry for the delay of this reply as it is actually a public day off for us here. Can I know how did you updated EasySocial earlier? Did you use the single click updater or did you uploaded the installer?

I have manually uploaded the /media/com_easysocial/scripts/ folder and its working fine now.
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Wednesday, 26 May 2021 10:57
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Hi Mark,

I used the backend single click updater.

Thank you
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Wednesday, 26 May 2021 11:18
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Okay, it looks like there was an issue with our single click updater and I am still checking on this but at the mean time, your site should operate and function normally now.
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Wednesday, 26 May 2021 11:19
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Sadly it's not.

We are still hitting the same error. I don't suppose we need to clear the browser cache files do we? Else, it seems not to have worked
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Wednesday, 26 May 2021 11:25
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Hm, they seem to be working fine for me here. I believe your browser is probably caching the files.
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Wednesday, 26 May 2021 11:30
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Actually, after clearing, it works.

Thank you
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Wednesday, 26 May 2021 11:30
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I believe its the browser that is caching those old javascript files.
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Wednesday, 26 May 2021 11:31
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Mark, can you send me the updated file?

Having the same issue here.

James
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Wednesday, 26 May 2021 23:08
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@Mark, I copied the folder you mentioned and overwrote the files but it didn't work for me.

Cleared cache, tried an incognito window as well.
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Wednesday, 26 May 2021 23:25
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Please start a new ticket for us to look into this.
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Thursday, 27 May 2021 08:56
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