By paulb on Friday, 16 May 2014
Posted in Technical Issues
Replies 9
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Hello,

Is this error known?
It's impossible to upload image (avatar, profile image or in stream)
because of this error:

SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 2 column 7 of the JSON data

Any idea, please?
Hi, would you be able to provide us access to your site to test this out.

When uploading your server returned a PHP error message which the uploader cannot understand.
We will need to see what error it actually is.
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Friday, 16 May 2014 19:25
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Thanks for your answer
The access in Site Details.

There is also a 1136 error when trying to modify profile...
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Friday, 16 May 2014 19:45
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Thanks for the credentials.
It appears to be indexing related issues. I will get Sam to take a look at this.

1136
Column count doesn't match value count at row 1 SQL=INSERT INTO `__finder_tokens`(`term`,`stem`,`common`,`phrase`,`weight`,`context`,`language`) VALUES ('bedroom', 'bedroom', 0, 0, 0,4667, 1, 'fr'),('carribean', 'carribean', 0, 0, 0,6, 1, 'fr'),('by', 'by', 0, 0, 0,1333, 1, 'fr'),('danur78.jpg', 'danur78.jpg', 0, 0, 0,7333, 1, 'fr'),('bedroom carribean', 'bedroom carribean', 0, 1, 1,5667, 1, 'fr'),('bedroom carribean by', 'bedroom carribean by', 0, 1, 1,6667, 1, 'fr'),('carribean by', 'carribean by', 0, 1, 1,4, 1, 'fr'),('carribean by danur78.jpg', 'carribean by danur78.jpg', 0, 1, 1,8, 1, 'fr'),('by danur78.jpg', 'by danur78.jpg', 0, 1, 1,4667, 1, 'fr')
Veuillez essayer l'une des pages suivantes : Page d'accueil
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Friday, 16 May 2014 20:03
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Hi Paul,

Look like when Joomla com_finder attempt to insert the records into DB, it hit the above sql. May i know what Joomla version you are running? Can you pass me your Joomla backend admin access and your ftp account so that I can investigate your issue further?

Temporary disable your finder plugins should also fix your issue

Hope this help and have a nice day
Sam
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Friday, 16 May 2014 20:07
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Hi Sam,

Thanks. It has to do with finder.
I disabled all finder plugins and it works again.
The Joomla version is 3.3.0, but I tried with on another domain to test with 3.2 version and there had the same issue.

here are access in site details
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Friday, 16 May 2014 21:43
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I made tests:

With plugin Smart Search - EasySocial Users, this error when I modify profile.

1136 - Column count doesn't match value count at row 1 SQL=INSERT INTO `xxx_finder_tokens` (`term`,`stem`,`common`,`phrase`,`weight`,`context`,`language`) VALUES ('mmm', 'mmm', 0, 0, 0,4, 1, 'fr'),('mmm', 'mmm', 0, 0, 0,3333, 1, 'fr'),('mmm mmm', 'mmm mmm', 0, 1, 1,4, 1, 'fr')

with disabled plugin, it works

-----------------

With plugin Smart Search - EasySocial Photos, can't send image

SyntaxError: JSON.parse: unexpected non-whitespace character after JSON data at line 3 column 7 of the JSON data

With disabled plugin, it works
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Friday, 16 May 2014 21:54
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Hello paulb,

Doing a couple of searches seems to yield that this could be a bug in Joomla 3. I am still checking on this but at the mean time, can you turn off all finder plugins temporarily?
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Friday, 16 May 2014 23:14
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Hi Mark,
Yes, of course, I can do that.
Thanks guys for your answers. It has been great help!
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Saturday, 17 May 2014 05:20
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Hello paulb,

I can't seem to access your back end as it is throwing the following error message,

Votre IP a été bloquée pour raison de sécurité.

Can you please turn off all security tools temporarily?
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Saturday, 17 May 2014 18:06
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