Errors when upgradig from Komento 1.8.3 to Komento 2.0.2

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By Rick Ambrosino on Friday, 14 August 2015

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Hi all,

I just updated my website from Komento 1.8.3 to Komento 2.0.2. I have errors in my "Integrations" and ACL pages from this extension. What is happening is that when I click on Integrations or ACL, the page goes to full screen. I am attaching two jpg files to this support question. Any help in resolving this matter would be deeply appreciated.

Rick Ambrosino

Hi Rick,

Can you provide us with your Joomla backend and FTP access so we can check on the issue directly?

Ezrul Fazwan

Friday, 14 August 2015 11:51

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#216954

Hi Ezrul,

Yes, see Site Details.

Rick Ambrosino

Rick Ambrosino

Friday, 14 August 2015 13:39

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#216982

hey Rick,

I am really sorry for the delay of this reply as we are currently having a Joomla conference here in Malaysia and most of the team are involved in the preparation.

It seems like when you update Komento to 2.0.2 then you have to update with your Easyblog 3.9 to Easyblog 5.x , because it will hitting compatible issue.

By the way can i have permission to help you upgrade to Easyblog 5.x ?

Arlex Wong

Saturday, 15 August 2015 16:45

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#217118

Dear Alex Wong,

Yes, you have my permission to upgrade To Easyblog 5.0. Please proceed.

Question, since I have Easyblog community and Komento will this always be a problem when I have updates?

Rick Ambrosino

Rick Ambrosino

Saturday, 15 August 2015 18:07

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#217138

Hey Rick,

I am really sorry for the delay of this reply as it is a weekend for us here.

I've help you upgraded to Easyblog 5.