Errors after update from 3.9 to latest version
By Web Skriba on Wednesday, 20 September 2017
Posted in Technical Issues
Replies 36
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Hi!
I need help to solve a problem that occurs after the update of EZblog from the version 3.9 to the latest version. The Joomla version is the latest (3.8) and this is a website under development, but in a few days i need to upload this restyle.

I've attached an image that shows the errors in the console.
Basically it was a website based on Joomla 2.5 and ezblog 3.9, I've updated Joomla and others plugins and i've encountered many problems doing this, the final step was to renew ezblog also because there is a problem of viewing in the ezblog backend with the version 3.9.

So today i've bought ezblog and i've updated with the full package because the website link is temporary. And i've encountered a lot of errors.

Thank you in advance!
Hey,

Is it possible for you to provide us with the back end and FTP access to your site to check on this issue? You may store your site access at http://stackideas.com/dashboard/site so you don't have to provide these information all the time
Mark
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Wednesday, 20 September 2017 21:11
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The website is up in a development server and i can't give you access because there are more websites in development in there, can i give you the .jpa data? So you can reproduce the problem in local.
Web Skriba
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Wednesday, 20 September 2017 21:22
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Hey,

Hm, could you try to turn this option on in the settings, http://take.ms/kumNh
Mark
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Wednesday, 20 September 2017 21:31
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Ok, so i'm going to do all these steps:

- set up the website with the last working backup
- update joomla and all the components
- install the latest version that is going to sobstitute the installed version of EZblog (3.9)
- apply the js setting that you've mentioned

After all this i can give you a response!
Web Skriba
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Wednesday, 20 September 2017 21:36
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Sure, let me know how this goes.
Mark
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Wednesday, 20 September 2017 22:48
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Sure, let me know how this goes.


Hi!

ok i've done all these steps, using the integrated jquery of ezblog resolve the javascript problems, but i think that i got some problems with modules!
Web Skriba
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Thursday, 21 September 2017 15:04
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Glad to letting us know it solved those javascript problem, may i know what modules issue you facing now?
Arlex Wong
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Thursday, 21 September 2017 15:51
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I think it's better to see the differences

http://www.studiothemis.net ----> this is the running site with all the old software

vps113772.ovh.net/themis ---> this one is the updated (the hard job, i think that there are more problems with a joomla core update compared to windows vista )

P.S. it is possible to obscure the links?
Web Skriba
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Thursday, 21 September 2017 16:02
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It seems like missing Easyblog latest blog post module on your development site.

I suspect you didn't update all the Easyblog module during the upgrade process is because got 1 module/plugin installation part you have to select all, perhaps you can try upload that installer again from backend installer page and see how it goes?

If the issue still persists, would you consider to temporary upload your test site to live so we can able to check on this issue directly.
Arlex Wong
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Thursday, 21 September 2017 16:08
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It seems like missing Easyblog latest blog post module on your development site.

I suspect you didn't update all the Easyblog module during the upgrade process is because got 1 module/plugin installation part you have to select all, perhaps you can try upload that installer again from backend installer page and see how it goes?

If the issue still persists, would you consider to temporary upload your test site to live so we can able to check on this issue directly.


There is not only a problem in home page, all the other pages reproduce the year filter (and this module doesn't exists in the active list)
Web Skriba
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Thursday, 21 September 2017 16:27
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Currently I can't tell you what is the exactly issue causing this yet and what is the best suggestion to provide you to solve this issue since I was unable to check on your site.

Since this Easyblog archive module not exist from your old site, then you can probably disable this module from backend.

Hope this will help.
Arlex Wong
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Thursday, 21 September 2017 17:21
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Ok I've performed a new install of the plugin and i've selected all the modules and plugins during the configuration, but not all the modules were available, here's some attachment.
The situation is the same, the module is gone, I'm going to reconfigure all manually, Thank you for the support!
Web Skriba
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Thursday, 21 September 2017 18:35
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Since you are trying to upgrade your Easyblog from old version to latest version, I would suggest you tick all the module before you click NEXT button on the installation.

The reason why it show grey colour on these section is because system detected these module you already installed but that is older module which not compatible with the Easyblog latest version, I will report this to our developer regarding this and see if we can do something about it.
Arlex Wong
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Thursday, 21 September 2017 19:32
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Since you are trying to upgrade your Easyblog from old version to latest version, I would suggest you tick all the module before you click NEXT button on the installation.

The reason why it show grey colour on these section is because system detected these module you already installed but that is older module which not compatible with the Easyblog latest version, I will report this to our developer regarding this and see if we can do something about it.


Ok so, it means that there are newer versions of this modules

I'm working to restore the old layout, but i've encountered a problem during a creation of the module easy blog latest post!
Web Skriba
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Thursday, 21 September 2017 21:33
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Hey,

Could you try to turn on error reporting in Joomla and take a look at the error messages? Also, try to view the source of the page because the error could be hidden under html codes (this is why you only see a blank page)
Mark
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Thursday, 21 September 2017 23:00
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Hey,

Could you try to turn on error reporting in Joomla and take a look at the error messages? Also, try to view the source of the page because the error could be hidden under html codes (this is why you only see a blank page)


This is what i see in the development of chrome, maybe it's the blank line at the top of the sheet (the yellow one)?
Web Skriba
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Thursday, 21 September 2017 23:10
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Hm, I think there are no errors being generated on the site. Can you head over to Joomla's Global Configuration section and set error reporting to maximum?
Mark
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Thursday, 21 September 2017 23:43
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got these two lines!

Warning: require_once(/var/www/html/themis/components/com_easyblog/constants.php): failed to open stream: No such file or directory in /var/www/html/themis/modules/mod_latestblogs/elements/moduletype.php on line 26

Fatal error: require_once(): Failed opening required '/var/www/html/themis/components/com_easyblog/constants.php' (include_path='.:/usr/share/php:/usr/share/pear') in /var/www/html/themis/modules/mod_latestblogs/elements/moduletype.php on line 26
Web Skriba
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Thursday, 21 September 2017 23:48
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Okay, we are getting there. I think you should rename the folder /modules/mod_latestblogs to something else. Could you try that?
Mark
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Thursday, 21 September 2017 23:53
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Okay, we are getting there. I think you should rename the folder /modules/mod_latestblogs to something else. Could you try that?


Ok done!
Web Skriba
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Thursday, 21 September 2017 23:58
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Hm, the error is still there? That module mod_latestblogs is a legacy module which is no longer in use. It is now called mod_easybloglatestblogs

Did you rename mod_latestblogs already?
Mark
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Friday, 22 September 2017 00:08
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Hm, the error is still there? That module mod_latestblogs is a legacy module which is no longer in use. It is now called mod_easybloglatestblogs

Did you rename mod_latestblogs already?


Yea the folder now is something_else as you said but the errors are the same, i've also cleaned the cache
Web Skriba
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Friday, 22 September 2017 00:11
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Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

Hm that was really difficult for us to know where went wrong on your site. It would be best if you can provide us with this development site (http://vps113772.ovh.net/themis) access so we can help you solve this quickly.

By the way, since you already mentioned that you already renamed this folder /var/www/html/themis/modules/mod_latestblog to something else, can you check again whether you have template override for this module from your current template?

For example : /var/www/html/themis/templates/YourCurrentTemplate/html/mod_latestblog/..

If this folder exist, can you try temporary rename it and see how it goes.
Arlex Wong
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Friday, 22 September 2017 10:11
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Hey there,

I am really sorry for the delay of this reply as it is a public holiday for us here.

Hm that was really difficult for us to know where went wrong on your site. It would be best if you can provide us with this development site (http://vps113772.ovh.net/themis) access so we can help you solve this quickly.

By the way, since you already mentioned that you already renamed this folder /var/www/html/themis/modules/mod_latestblog to something else, can you check again whether you have template override for this module from your current template?

For example : /var/www/html/themis/templates/YourCurrentTemplate/html/mod_latestblog/..

If this folder exist, can you try temporary rename it and see how it goes.


Ok in the attachments there is the new situation for the module latestblog.

User: Stackideas
Psw: ThemisTestHelp
Web Skriba
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Friday, 22 September 2017 14:53
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Hey there,

I tried to access the administration area but this is all I am seeing, http://take.ms/azdQo . Can you set this user with the super administrator privilege?

Also, when you installed EasyBlog earlier, did you select all the modules that you want to be installed on the site?
Mark
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Friday, 22 September 2017 15:09
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Hey there,

I tried to access the administration area but this is all I am seeing, http://take.ms/azdQo . Can you set this user with the super administrator privilege?

Also, when you installed EasyBlog earlier, did you select all the modules that you want to be installed on the site?


I've selected all the modules i can, as i've wrote in an old answer i'm not able to select all the modules during the installation, the user is now superuser
Web Skriba
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Friday, 22 September 2017 15:12
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Hey,

Could I perform a re-install of EasyBlog to ensure that all of the modules are properly installed?
Mark
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Friday, 22 September 2017 15:21
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Hey,

Could I perform a re-install of EasyBlog to ensure that all of the modules are properly installed?


Sure!
Web Skriba
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Friday, 22 September 2017 15:29
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Thanks! I have re-installed EasyBlog and the modules are showing up correctly now, http://take.ms/OiDUC
Mark
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Friday, 22 September 2017 15:46
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Oh Thank you!

During the installation have you encountered the same problem as mine?
Web Skriba
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Friday, 22 September 2017 15:52
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Hey,

Hm, nope and I think the problem is because you are using an outdated version of the installer. When in doubt, always head over to https://stackideas.com/dashboard to download the latest version
Mark
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Friday, 22 September 2017 15:57
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Hey,

Hm, nope and I think the problem is because you are using an outdated version of the installer. When in doubt, always head over to https://stackideas.com/dashboard to download the latest version


Thank you all for the support!
Web Skriba
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Friday, 22 September 2017 16:11
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You are most welcome and have a great weekend ahead!
Mark
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Friday, 22 September 2017 16:25
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