By muki on Tuesday, 25 March 2014
Posted in Technical Issues
Replies 4
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Views 819
Votes 0
I´m testing the free version of this extension and i´m having an error.
I fill the comment box and when i press the "Submit Comment" i get a error message on a pop up window

Status:
200
Status Text:
OK
Response Text:

<!--
if (top.location != document.location)
top.location = document.location;
//-->

[{"type":"success","data":[0,"\n\n\n\n\n\n\t\n\t\n\t\t\t\n\t\t\n\t\t\t<\/a>\n\t<\/div>\n\n\t\n\t\n\t\n\n\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t\n\n\t\n\ttest<\/span>\n\n\t<\/h3>\n\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\tPermalink<\/a><\/span>\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\n\t\t\n\t\t\t<\/i>\n\n\t\t\t\n\t\t\t\nsssdff<\/p><\/div>\n\t\t\t\n\t\t\t\n\n\t\t\t\n\t\t\t<\/span>\n\t\t<\/div>\n\n\t\t\n\n\t\t\t\n\t\t\t\t\n\t\t\t\t\n\n\t\t\n\t1 second ago\t<\/time>\n\t\n\t\n\t\t<\/time>\n\t<\/span>\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\n\t\t\n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\thttp:\/\/maps.google.com\/maps?z=15&q=,<\/span>\n\t<\/span>\n\t\t\t<\/div>\n\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\n\t\t<\/i>0<\/span><\/b>\n\n\t\t\tLike<\/span><\/a>\n\t\t<\/span>\n\n\t\t\t\t\n\t\t\t\t\t\t\n\t\t\n\t\tShare<\/span><\/a>\n\n\n\t\t\n\t\t\t\n\t\t\t\t<\/i>\n\t\t\t\t\n\t\t\t\t\tShort URL:<\/span>\n\t\t\t\t\t\n\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tFacebook<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tTwitter<\/a>\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\tGoogle Plus<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<\/i>\n\t\t\t\t<\/span>\n\t\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<\/li>\n",1]}]


But if i refresh the page, the message is saved and posted on the comments.
Any idea what is the problem?
Hi,

It seems like there are some system plugin that is interfering with Komento's ajax respond.

Please provide us your site's access and FTP access so that we can further investigate this.
·
Tuesday, 25 March 2014 10:20
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the test page is this one

http://wotpt.tk/index.php/links/2013-07-20-02-12-31/suporte

i cannot provide ftp access now because i dont remember the passwords
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Tuesday, 25 March 2014 10:35
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other problem i noticed is that the "ORDER by", when pressed, keep showing a "Loading comments" and stay like that without loading any info
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Tuesday, 25 March 2014 10:36
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Hi,

As mentioned, this is because all the Ajax respond from Komento is interfered by some system plugin and without access we are unable to further investigate this.
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Tuesday, 25 March 2014 10:41
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