Hey Quentin,

I am really sorry for the delay of this reply as we are currently having a Joomla! conference here in Malaysia and most of the team are involved in the preparation.

The errors that you are getting is caused by mod_security from your web server. There is not much we could assist you here because before the redirection reaches your site, the web server is already preventing the access. What I would suggest you to do is to show your web host the exact error message and get them to remove such false positive reports.

same issue here. very annoying when you have 62 sites you manage

Hi Collado,

May I know if your issue is related with mod_security on your server? If yes unfortunately there is nothing we can do on our side to fix this like my colleague, Mark mentioned above.

yes Ezrul after spending over an hour with hostgator's tech support they whitelisted the IP and made the exception.

I am going to have to go through this over 70 times with sites I helped design. Is there an easier solution on my end so I don't have to bother them again and waste my own time.?

Hi Collado,

I'm afraid there is nothing that you can do on your end as the request is given by facebook itself and it directly send the request to your server. It entirely up to your server mod_security configuration whether it want to accept the request or not.