By Haki Saki on Wednesday, 02 March 2016
Posted in Groups
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There's something going on w/ my Groups suddenly. When I try to edit a Group (in the back-end) then SAVE it I get a variety of errors..thoughts?
Hi there Haki,

I've tried testing it with a number of groups and it work ok as shown here Group edit back-end

Can you try again from your side? If the problem still persist, can you tell me which group that you were editing? Hope to hear from you soon!
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Wednesday, 02 March 2016 12:27
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Yes, still getting the errors. Please try the group I put in the private area of this post
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Thursday, 03 March 2016 01:15
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Hey Haki,

I am sorry for the delay of this reply,

-1 cannot create destination folder


I've tried to debug until Joomla folder library (JoomlaFolder\libraries\joomla\filesystem\folder.php),


// We need to get and explode the open_basedir paths
$obd = ini_get('open_basedir');

// when I try to var dump this $obd
var_dump($obd);exit;


It give me empty result, can you consult with your webhosting to help you set this 'open_basedir' from your php server and see how it goes?
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Thursday, 03 March 2016 12:07
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RESPONSE FROM SITEGROUND:

Hello Peter,

The open_baseir PHP setting should work properly on our servers.

Can you please ask the developers of the plugin if there are any other special requirements or PHP settings that need to be met on the server in order to have their plugin work properly?

Once they respond, please provide us with the exact requirements of the plugin so we can verify that all of them are met on the server.

Best Regards,

Nikolay Apostolov
Technical Support Team
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Tuesday, 15 March 2016 01:22
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It seems like this is only happening with 1 Group, is it possible to rebuild that group somehow with out deleting it and starting from scratch?
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Tuesday, 15 March 2016 03:05
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Hey Haki,

Thanks for getting back to us then confirmed that 'open_basedir' php setting is work fine from your site.

By the way, I have help you reupload the group avatar and cover, it work fine now when re-save.

Can you give it a try now?
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Tuesday, 15 March 2016 13:55
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It saves now, but theres something wrong with the permalink (I need to figure that out still as its conflicting with k2 Item permalinks and it's the only Group doing it)

There are 38 avatar images now, if you look in the group you will see 38 photo albums..probably part of my mass photo copying issue on my website that's still unresolved.
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Wednesday, 16 March 2016 00:46
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Hey Haki,

I am sorry for the delay of this reply and I just noticed these photo/cover is actually created when I do the debugging in your site last 2 week, because last time you reported when you save this group from backend, it causing some error message right? So I debug start from after save function and see which code stop the process.

By the way, I have help you removed these album photo, can you try again?
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Wednesday, 16 March 2016 10:41
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