Error when removing stream and Notifications don't load on modules in Easysocial 1.3.22
By Stay in Bed Media on Sunday, 22 March 2015
Posted in Technical Issues
Replies 7
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Hi,
since the last updates, i have noticed 3 major bugs on my site :

1. When i try to remove a stream item (comments or messages) i get an ERROR message and it impossible to remove anything.

2. The content in the notifications module on the top bar don't load anymore with an ERROR message.

3. When me or my user publish something it takes so much time with no sign of anyting working than we tend to click 2 or 3 times resulting in 2 or 3 duplicate post....

Could you check this please ?
Hello,

I am not able to replicate the issue in my local. When I tried to access your backend with the provided credentials I'm hitting this error message, http://screencast.com/t/IgNJfVsv

The same goes with the FTP access. Please advise
Ezrul Fazwan
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Monday, 23 March 2015 11:41
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Hi Ezrul.

The credentials are ok, please try again.

About the FTP, use SFTP/SSH to connect.
Stay in Bed Media
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Monday, 23 March 2015 15:21
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Hello,

It seems like you have admin tools installed on your site. Can you try add a WAF exception for com_easysocial and see how it goes? I cannot access the admin tools directly with the provided credentials.

Please advise
Ezrul Fazwan
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Monday, 23 March 2015 16:04
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Hi. I have disabled Admin Tools Plugin and i stil can't remove any comment on the stream.
Please help.
Stay in Bed Media
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Tuesday, 24 March 2015 01:54
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Hello,

I am sorry for the delay of this reply.

It seems like when I enable error reporting to maximum this error message appear,
Notice: Undefined index: option in /home/campus-island/www/plugins/system/jlnodoubles/jlnodoubles.php on line 250

I've tried to disable the jlnodoubles plugin from the backend and the all the issue seems to be fixed now. Refer screenshot below:
http://screen.stackideas.com/2015-03-24_1517.png
http://screen.stackideas.com/2015-03-24_1518.png

You might need to consult with jlnodoubles support regarding on this plugin issue. In the meantime I've temporarily disabled the plugin and everything should working fine now
Ezrul Fazwan
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Tuesday, 24 March 2015 15:20
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Thank you !
Stay in Bed Media
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Thursday, 26 March 2015 01:17
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You are most welcome
Mark
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Thursday, 26 March 2015 03:48
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