By romagromov on Wednesday, 05 August 2015
Posted in Technical Issues
Replies 5
Likes 0
Views 615
Votes 0
Hi!
My site with old EB was hacked.
I cleaned all infected files - and site began displays normal.
But when I trying to create new post - EB displays this:

http://monosnap.com/image/Yvw0V3VEv0M48Kk6dSc7WkJjkLMVGU.png

When I creating creating post in admin panel it displays blank page.

I copied site to local server and updateв EB to 5 version.

But problem still displays.

May be some files was missed?

How to fix it?

Thanks.
Hi Romagromov,

I am sorry for the delay of this reply.

It seems like your JCE editor is not loaded correctly for some reason thus causing the issue. When I tried to change the editor to TinyMCE everything is loaded correctly. However when I change it back to JCE the issue seems no longer persist. Can you verify it for me?
·
Wednesday, 05 August 2015 11:51
·
0 Likes
·
0 Votes
·
0 Comments
·
Is it possible for you to provide us with the back end and FTP access to your site to check on this issue?
·
Wednesday, 05 August 2015 00:33
·
0 Likes
·
0 Votes
·
0 Comments
·
I provided on site with old EB, that was hacked
·
Wednesday, 05 August 2015 00:41
·
0 Likes
·
0 Votes
·
0 Comments
·
Thanks!
·
Wednesday, 05 August 2015 14:39
·
0 Likes
·
0 Votes
·
0 Comments
·
Hi Romagromov,

You are most welcome. Glad that your issue has been resolved now.
·
Wednesday, 05 August 2015 16:03
·
0 Likes
·
0 Votes
·
0 Comments
·
View Full Post